Theory of management.d(2)

Theory of management.d(2)

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Вопрос 1

A … leads a function that contributes directly to the products or services the organization creates.

  1. Line manager
  2. Top Manager
  3. Traditional Manager
  4. Director
Вопрос 2

… typically, must make decisions across different functions and have rewards tied to the performance of the entire unit

  1. General managers
  2. Director
  3. CEO
  4. Stakeholder
Вопрос 3

… are responsible for the processes of getting activities completed efficiently with and through other people and setting and achieving the firm’s goals through the execution of four basic management functions: planning, organizing, leading, and controlling.

  1. Managers
  2. Regional managers
  3. Director
  4. CEO
Вопрос 4

The … represents the company legally and socially to those outside of the organization.

  1. Top-level manager
  2. Mid-level manager
  3. Low-level manager
  4. Assistant manager
Вопрос 5

The principles of management are drawn from a number of academic fields including all, except

  1. Politics
  2. Leadership
  3. Entrepreneurship
  4. Strategy
Вопрос 6

… is the function of management that involves setting objectives and determining a course of action for achieving those objectives.

  1. Planning
  2. Leading
  3. Controlling
  4. Organizing
Вопрос 7

… is the function of management that involves developing an organizational structure and allocating human resources to ensure the accomplishment of objectives.

  1. Organizing
  2. Planning
  3. Leading
  4. Controlling
Вопрос 8

… involves the social and informal sources of influence that you use to inspire action taken by others.

  1. Leading
  2. Planning
  3. Directing
  4. Controlling
Вопрос 9

… involves ensuring that performance does not deviate from standards.

  1. Controlling
  2. Organizing
  3. Planning
  4. Leading
Вопрос 10

… is a concept whereby organizations consider the interests of society by taking responsibility for the impact of their activities on customers, suppliers, employees, shareholders, communities, and the environment in all aspects of their operations.

  1. CSR
  2. CGD
  3. GRL
  4. CRS
Вопрос 11

Which of this encompasses a person’s relatively stable feelings, thoughts, and behavioral patterns?

  1. Personality
  2. Openness
  3. Conscientiousness
  4. Extraversion
Вопрос 12

… is not a Big Five Personality Traits

  1. Intellectuals
  2. Openness
  3. Conscientiousness
  4. Extraversion
Вопрос 13

… refers to the degree to which a person is organized, systematic, punctual, achievement-oriented, and dependable.

  1. Conscientiousness
  2. extraversion
  3. agreeableness
  4. Openness
Вопрос 14

… is the degree to which a person is curious, original, intellectual, creative, and open to new ideas.

  1. Openness
  2. Extraversion
  3. Agreeableness
  4. Conscientiousness
Вопрос 15

… is the degree to which a person is outgoing, talkative, sociable, and enjoys socializing.

  1. Extraversion
  2. Intellectuals
  3. Openness
  4. Conscientiousness
Вопрос 16

… is the degree to which a person is affable, tolerant, sensitive, trusting, kind, and warm.

  1. Agreeableness
  2. Personality
  3. Openness
  4. Conscientiousness
Вопрос 17

… refers to the degree to which a person is anxious, irritable, temperamental, and moody.

  1. Neuroticism
  2. Personality
  3. Openness
  4. Conscientiousness
Вопрос 18

… is the Big Five dimension where scoring high is undesirable.

  1. Neuroticism
  2. Personality
  3. Openness
  4. Conscientiousness
Вопрос 19

… may be defined as the process by which individuals detect and interpret environmental stimuli.

  1. Perception
  2. Sociology
  3. Politics
  4. Economics
Вопрос 20

Generalizations based on a group characteristic is referred to as … .

  1. Stereotype
  2. Generalization
  3. Perception
  4. Sociology
Вопрос 21

P-O-L-C framework does not include … .

  1. Practicing
  2. Planning
  3. Organizing
  4. Leading
Вопрос 22

… refers to how individual and team work within an organization are coordinated.

  1. Organizational structure
  2. Organizational change
  3. Organizational culture
  4. Organizing
Вопрос 23

To achieve organizational goals and objectives, individual work needs to be … .

  1. Coordinated and managed
  2. Controlling
  3. Practicing
  4. Strong and heavy
Вопрос 24

… is the degree to which decision-making authority is concentrated at higher levels in an organization.

  1. Centralization
  2. Decentralization
  3. Organizing
  4. Controlling
Вопрос 25

… are those in which there are many written rules and regulations.

  1. Formalized structures
  2. Decentralized structures
  3. Matrix structures
  4. Centralized structures
Вопрос 26

Organizational structures differ in terms of departmentalization, which is broadly categorized as either … .

  1. functional or divisional
  2. Central or decentralized
  3. Flat of matrix
  4. Rich or poor
Вопрос 27

Matrix organizations have a design that combines a traditional functional structure with a product structure.

  1. Matrix organizations
  2. Flat organizations
  3. Dynamic Entity
  4. Central organizations
Вопрос 28

The different elements making up … in the form of formalization, centralization, number of levels in the hierarchy, and departmentalization often coexist.

  1. Organizational structure
  2. Organizational change
  3. Organizational culture
  4. Organizing
Вопрос 29

Boundaryless organization is a term coined by … during his tenure as CEO of GE

  1. Jack Welch
  2. Jeff Bezos
  3. Steve Jobs
  4. Mark Jack
Вопрос 30

A … is one whose design actively seeks to acquire knowledge and change behavior as a result of the newly acquired knowledge.

  1. Learning organization
  2. Matrix organizations
  3. Flat organizations
  4. Dynamic Entity
Вопрос 31

… is not one of the Big Five personality traits, but it is an important aspect of one’s personality.

  1. Self-esteem
  2. Perception
  3. Good leaders
  4. Situational leaders
Вопрос 32

… behaviors involve structuring the roles of subordinates, providing them with instructions, and behaving in ways that will increase the performance of the group.

  1. Task-oriented leader
  2. Transformational leaders
  3. Good leaders
  4. Situational leaders
Вопрос 33

In … leaders make the decision alone without necessarily involving employees in the decision-making process.

  1. Authoritarian decision making
  2. Transformational decision making
  3. Good decision making
  4. Situational decision making
Вопрос 34

Behavioral approaches, similar to trait approaches, fell out of favor because … in which behaviors are demonstrated.

  1. They neglected the environment
  2. They focused on finance
  3. They lack political support
  4. They neglected finance
Вопрос 35

According to the theory, a leader’s style is measured by a scale called … scale.

  1. Least Preferred Coworker (LPC)
  2. Last Preferred Coworker (LPC)
  3. Least Preferred Content (LPC)
  4. Least Preferred Company (LPC)
Вопрос 36

… is defined as a combination of their competence and commitment levels is the key factor determining the proper leadership style.

  1. Employee readiness
  2. Employee retention
  3. Employee tolerance
  4. Employee activity
Вопрос 37

Path-goal theory of leadership identifies … -leaders may adopt.

  1. Four styles
  2. Nine styles
  3. Six styles
  4. Five styles
Вопрос 38

… lead employees by aligning employee goals with the leader’s goals.

  1. Transformational leaders
  2. Situational leaders
  3. Good leaders
  4. Situational leaders
Вопрос 39

… theory proposes that the type of relationship leaders have with their followers (members of the organization) is the key to understanding how leaders influence employees.

  1. Leader-member exchange (LMX)
  2. Leader-moment exchange (LMX)
  3. Leader-member externally (LMX)
  4. Last-member exchange (LMX)
Вопрос 40

Which leadership approach defines the leader’s role as serving the needs of others?

  1. Servant leadership
  2. Transformational leaders
  3. Situational leaders
  4. Good leaders
Вопрос 41

Poor communication can also lead to … .

  1. Lawsuits
  2. Negotiation
  3. Dialogue
  4. Discussions
Вопрос 42

Communication fulfills three main functions within an organization:

  1. Transmitting information
  2. Coordinating effort
  3. Sharing emotions and feelings.
  4. Gossip
Вопрос 43

… -encodes the Message, translating the idea into words

  1. The Sender
  2. The Receiver
  3. The medium
  4. The Network
Вопрос 44

… of this encoded Message may be spoken words, written words, or signs.

  1. The medium
  2. The Receiver
  3. The Sender
  4. The Network
Вопрос 45

… is the person who receives the Message.

  1. The Receiver
  2. The medium
  3. The Sender
  4. The Network
Вопрос 46

… decodes the Message by assigning meaning to the words.

  1. The Receiver
  2. The medium
  3. The Sender
  4. The Network
Вопрос 47

Barriers to Effective Communication includes all except

  1. Semantics
  2. Selective Perception
  3. filtering
  4. Information Overload
Вопрос 48

… can be defined as “occurring when the information processing demands on an individual’s time to perform interactions and internal calculations exceed the supply or capacity of time available for such processing.

  1. Information overload
  2. Selective perception
  3. filtering
  4. Dialogue
Вопрос 49

… refers to filtering what we see and hear to suit our own needs. This process is often unconscious.

  1. Selective perception
  2. filtering
  3. Information Overload
  4. Communication
Вопрос 50

Semantics is the study of meaning in … .

  1. Communication
  2. Sound
  3. Light
  4. English
Вопрос 51

Mission and vision are statements from the organization that answer questions about

  1. Profit
  2. Who we are?
  3. What do we value?
  4. Where we’re going
Вопрос 52

Mission and vision statements play three critical roles except

  1. Logistics management
  2. Communicate the purpose of the organization to stakeholders
  3. Inform strategy development
  4. Develop the measurable goals and objectives by which to gauge the success of the organization’s strategy
Вопрос 53

… are of particular relevance to mission and vision statements.

  1. Intuition
  2. Creativity
  3. Passion
  4. Planning
Вопрос 54

Four types of creativity include all except:

  1. Calculations
  2. Incubation
  3. Improvement
  4. Imagination
Вопрос 55

With types of creativity, … is associated with speed—being first and being fast.

  1. Investment
  2. Incubation
  3. Improvement
  4. imagination
Вопрос 56

With types of creativity, … is the form that most of us think of first. This type of creativity is characterized by new ideas and breakthroughs

  1. Imagination
  2. Investment
  3. Incubation
  4. Improvement
Вопрос 57

With types of creativity, … is a very deliberate approach that concerns a vision of sustainability—that is, leaving a legacy.

  1. Incubation
  2. Improvement
  3. Imagination
  4. Investment
Вопрос 58

With types of creativity, … involves making an existing idea better. Two great examples of this are McDonald’s and Toyota.

  1. Improvement
  2. Imagination
  3. Investment
  4. Incubation.
Вопрос 59

Two creativity tools includes

  1. SCAMPER and the Nominal Group Technique
  2. SCAMPER and the Nominal Growth Technique
  3. SCAMPER and the Numbers Group Technique
  4. SCAMPER and the Nominal Group Tops
Вопрос 60

… is creative tool, used as a checklist tool that helps you to think of changes you can make to an existing marketplace to create a new one—a new product, a new service, or both.

  1. SCAMPER
  2. Nominal Group Technique
  3. Brain storming
  4. Guessing
Вопрос 61

… refers to making choices among alternative courses of action—which may also include inaction.

  1. Decision making
  2. Deep marking
  3. Operational decisions
  4. Registrar
Вопрос 62

Decision making can also be classified into three categories based on the level at which they occur. Namely

  1. Strategic decisions
  2. Tactical decisions
  3. Operational decisions
  4. Admin Decisions
Вопрос 63

… set the course of organization.

  1. Strategic decisions
  2. Tactical decisions
  3. Operational decisions
  4. Admin decisions
Вопрос 64

… are decisions about how things will get done.

  1. Tactical decisions
  2. Strategic decisions
  3. Operational decisions
  4. Administration
Вопрос 65

… are decisions that employees make each day to run the organization.

  1. Operational decisions
  2. Strategic decisions
  3. Tactical decisions
  4. Administration
Вопрос 66

Ideas for Enhancing Organizational Creativity include all, except

  1. Discrimination
  2. Diversify your team to give them more inputs to build on and more opportunities to create functional conflict while avoiding personal conflict
  3. Change group membership to stimulate new ideas and new interaction patterns
  4. Leaderless teams can allow teams freedom to create without trying to please anyone up front
Вопрос 67

… occurs when individuals overestimate their ability to predict future events.

  1. Overconfidence bias
  2. Operational decisions
  3. Strategic decisions
  4. Tactical decisions
Вопрос 68

… is the opposite of overconfidence bias, as it occurs when looking backward in time where mistakes made seem obvious after they have already occurred.

  1. Hindsight bias
  2. Overconfidence bias
  3. Operational decisions
  4. Strategic decisions
Вопрос 69

… refers to the tendency for individuals to rely too heavily on a single piece of information.

  1. Anchoring
  2. Strategic decisions
  3. Tactical decisions
  4. Overconfidence bias
Вопрос 70

… refers to the tendency of decision makers to be influenced by the way that a situation or problem is presented.

  1. Framing bias
  2. Anchoring
  3. Strategic decisions
  4. Hindsight bias
Вопрос 71

Goals and objectives provide the foundation for … .

  1. Measurement
  2. Analysis
  3. Prediction
  4. Negotiation
Вопрос 72

Planning typically starts with a … .

  1. Vision and a mission
  2. Idea
  3. Implementation
  4. Decision
Вопрос 73

… is a systematic and organized approach that allows management to focus on achievable goals and to attain the best possible results from available resources.

  1. MBO – management by objective
  2. MBO – manager by objective
  3. MBO – management by options
  4. MBO – management by analysis
Вопрос 74

The Balanced Scorecard is a framework designed

  1. Revenue
  2. To translate an organization’s mission and vision statements
  3. To translate overall business strategy into specific, quantifiable goals and objectives
  4. To monitor the organization’s performance in terms of achieving these goals.
Вопрос 75

Characteristics of Appropriate Goals and Objectives

  1. Logistic and suppl chain management
  2. Fewer are better. Concentrate on measuring the vital few key variables rather than the trivial many
  3. Measures should be linked to the factors needed for success—key business drivers
  4. Measures should be a mix of past, present, and future to ensure the organization is concerned with all three perspectives
Вопрос 76

CSR is an acronym for

  1. Corporate social responsibility
  2. Corporate Society responsibility
  3. Corporate share responsibility
  4. Corporate social rush
Вопрос 77

CSR involves all except

  1. Strategy
  2. Financial
  3. Customer and Product
  4. profitability
Вопрос 78

Which of the CSR sectors means Meeting shareholders’ demands for sound financial returns, long-term economic growth, open communication, and transparent financial accounting.

  1. Financial
  2. Strategy
  3. Customer and Product
  4. HR
Вопрос 79

Which of the CSR sectors means integrating long-term economic, environmental, and social aspects in their business strategies while maintaining global competitiveness and brand reputation?

  1. Strategy
  2. Customer and Product
  3. Financial
  4. Human Rescue
Вопрос 80

Which of the CSR sectors means managing human resources to maintain workforce capabilities and employee satisfaction through best-in-class organizational learning and knowledge management practices and remuneration and benefit programs?

  1. HR
  2. Financial
  3. Strategy
  4. Customer and Product