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Вопрос 1Ответ открыт бесплатно
A … leads a function that contributes directly to the products or services the organization creates.
1Line manager✓ Правильный ответ
2Top Manager
3Traditional Manager
4Director
✓ Правильный ответ
Line manager
Вопрос 2
… typically, must make decisions across different functions and have rewards tied to the performance of the entire unit
1General managers
2Director
3CEO
4Stakeholder
Вопрос 3
… are responsible for the processes of getting activities completed efficiently with and through other people and setting and achieving the firm’s goals through the execution of four basic management functions: planning, organizing, leading, and controlling.
1Managers
2Regional managers
3Director
4CEO
Вопрос 4
The … represents the company legally and socially to those outside of the organization.
1Top-level manager
2Mid-level manager
3Low-level manager
4Assistant manager
Вопрос 5
The principles of management are drawn from a number of academic fields including all, except
1Politics
2Leadership
3Entrepreneurship
4Strategy
Вопрос 6Ответ открыт бесплатно
… is the function of management that involves setting objectives and determining a course of action for achieving those objectives.
1Planning✓ Правильный ответ
2Leading
3Controlling
4Organizing
✓ Правильный ответ
Planning
Вопрос 7
… is the function of management that involves developing an organizational structure and allocating human resources to ensure the accomplishment of objectives.
1Organizing
2Planning
3Leading
4Controlling
Вопрос 8
… involves the social and informal sources of influence that you use to inspire action taken by others.
1Leading
2Planning
3Directing
4Controlling
Вопрос 9
… involves ensuring that performance does not deviate from standards.
1Controlling
2Organizing
3Planning
4Leading
Вопрос 10Ответ открыт бесплатно
… is a concept whereby organizations consider the interests of society by taking responsibility for the impact of their activities on customers, suppliers, employees, shareholders, communities, and the environment in all aspects of their operations.
1CSR✓ Правильный ответ
2CGD
3GRL
4CRS
✓ Правильный ответ
CSR
Вопрос 11
Which of this encompasses a person’s relatively stable feelings, thoughts, and behavioral patterns?
1Personality
2Openness
3Conscientiousness
4Extraversion
Вопрос 12
… is not a Big Five Personality Traits
1Intellectuals
2Openness
3Conscientiousness
4Extraversion
Вопрос 13Ответ открыт бесплатно
… refers to the degree to which a person is organized, systematic, punctual, achievement-oriented, and dependable.
1Conscientiousness✓ Правильный ответ
2extraversion
3agreeableness
4Openness
✓ Правильный ответ
Conscientiousness
Вопрос 14
… is the degree to which a person is curious, original, intellectual, creative, and open to new ideas.
1Openness
2Extraversion
3Agreeableness
4Conscientiousness
Вопрос 15
… is the degree to which a person is outgoing, talkative, sociable, and enjoys socializing.
1Extraversion
2Intellectuals
3Openness
4Conscientiousness
Вопрос 16Ответ открыт бесплатно
… is the degree to which a person is affable, tolerant, sensitive, trusting, kind, and warm.
1Agreeableness✓ Правильный ответ
2Personality
3Openness
4Conscientiousness
✓ Правильный ответ
Agreeableness
Вопрос 17
… refers to the degree to which a person is anxious, irritable, temperamental, and moody.
1Neuroticism
2Personality
3Openness
4Conscientiousness
Вопрос 18
… is the Big Five dimension where scoring high is undesirable.
1Neuroticism
2Personality
3Openness
4Conscientiousness
Вопрос 19
… may be defined as the process by which individuals detect and interpret environmental stimuli.
1Perception
2Sociology
3Politics
4Economics
Вопрос 20Ответ открыт бесплатно
Generalizations based on a group characteristic is referred to as … .
1Stereotype✓ Правильный ответ
2Generalization
3Perception
4Sociology
✓ Правильный ответ
Stereotype
Вопрос 21
P-O-L-C framework does not include … .
1Practicing
2Planning
3Organizing
4Leading
Вопрос 22
… refers to how individual and team work within an organization are coordinated.
1Organizational structure
2Organizational change
3Organizational culture
4Organizing
Вопрос 23Ответ открыт бесплатно
To achieve organizational goals and objectives, individual work needs to be … .
1Coordinated and managed✓ Правильный ответ
2Controlling
3Practicing
4Strong and heavy
✓ Правильный ответ
Coordinated and managed
Вопрос 24
… is the degree to which decision-making authority is concentrated at higher levels in an organization.
1Centralization
2Decentralization
3Organizing
4Controlling
Вопрос 25
… are those in which there are many written rules and regulations.
1Formalized structures
2Decentralized structures
3Matrix structures
4Centralized structures
Вопрос 26Ответ открыт бесплатно
Organizational structures differ in terms of departmentalization, which is broadly categorized as either … .
1functional or divisional✓ Правильный ответ
2Central or decentralized
3Flat of matrix
4Rich or poor
✓ Правильный ответ
functional or divisional
Вопрос 27
Matrix organizations have a design that combines a traditional functional structure with a product structure.
1Matrix organizations
2Flat organizations
3Dynamic Entity
4Central organizations
Вопрос 28
The different elements making up … in the form of formalization, centralization, number of levels in the hierarchy, and departmentalization often coexist.
1Organizational structure
2Organizational change
3Organizational culture
4Organizing
Вопрос 29
Boundaryless organization is a term coined by … during his tenure as CEO of GE
1Jack Welch
2Jeff Bezos
3Steve Jobs
4Mark Jack
Вопрос 30Ответ открыт бесплатно
A … is one whose design actively seeks to acquire knowledge and change behavior as a result of the newly acquired knowledge.
1Learning organization✓ Правильный ответ
2Matrix organizations
3Flat organizations
4Dynamic Entity
✓ Правильный ответ
Learning organization
Вопрос 31
… is not one of the Big Five personality traits, but it is an important aspect of one’s personality.
1Self-esteem
2Perception
3Good leaders
4Situational leaders
Вопрос 32
… behaviors involve structuring the roles of subordinates, providing them with instructions, and behaving in ways that will increase the performance of the group.
1Task-oriented leader
2Transformational leaders
3Good leaders
4Situational leaders
Вопрос 33Ответ открыт бесплатно
In … leaders make the decision alone without necessarily involving employees in the decision-making process.
1Authoritarian decision making✓ Правильный ответ
2Transformational decision making
3Good decision making
4Situational decision making
✓ Правильный ответ
Authoritarian decision making
Вопрос 34
Behavioral approaches, similar to trait approaches, fell out of favor because … in which behaviors are demonstrated.
1They neglected the environment
2They focused on finance
3They lack political support
4They neglected finance
Вопрос 35
According to the theory, a leader’s style is measured by a scale called … scale.
1Least Preferred Coworker (LPC)
2Last Preferred Coworker (LPC)
3Least Preferred Content (LPC)
4Least Preferred Company (LPC)
Вопрос 36Ответ открыт бесплатно
… is defined as a combination of their competence and commitment levels is the key factor determining the proper leadership style.
1Employee readiness✓ Правильный ответ
2Employee retention
3Employee tolerance
4Employee activity
✓ Правильный ответ
Employee readiness
Вопрос 37
Path-goal theory of leadership identifies … -leaders may adopt.
1Four styles
2Nine styles
3Six styles
4Five styles
Вопрос 38
… lead employees by aligning employee goals with the leader’s goals.
1Transformational leaders
2Situational leaders
3Good leaders
4Situational leaders
Вопрос 39
… theory proposes that the type of relationship leaders have with their followers (members of the organization) is the key to understanding how leaders influence employees.
1Leader-member exchange (LMX)
2Leader-moment exchange (LMX)
3Leader-member externally (LMX)
4Last-member exchange (LMX)
Вопрос 40Ответ открыт бесплатно
Which leadership approach defines the leader’s role as serving the needs of others?
1Servant leadership✓ Правильный ответ
2Transformational leaders
3Situational leaders
4Good leaders
✓ Правильный ответ
Servant leadership
Вопрос 41
Poor communication can also lead to … .
1Lawsuits
2Negotiation
3Dialogue
4Discussions
Вопрос 42
Communication fulfills three main functions within an organization:
1Transmitting information
2Coordinating effort
3Sharing emotions and feelings.
4Gossip
Вопрос 43Ответ открыт бесплатно
… -encodes the Message, translating the idea into words
1The Sender✓ Правильный ответ
2The Receiver
3The medium
4The Network
✓ Правильный ответ
The Sender
Вопрос 44
… of this encoded Message may be spoken words, written words, or signs.
1The medium
2The Receiver
3The Sender
4The Network
Вопрос 45
… is the person who receives the Message.
1The Receiver
2The medium
3The Sender
4The Network
Вопрос 46Ответ открыт бесплатно
… decodes the Message by assigning meaning to the words.
1The Receiver✓ Правильный ответ
2The medium
3The Sender
4The Network
✓ Правильный ответ
The Receiver
Вопрос 47
Barriers to Effective Communication includes all except
1Semantics
2Selective Perception
3filtering
4Information Overload
Вопрос 48
… can be defined as “occurring when the information processing demands on an individual’s time to perform interactions and internal calculations exceed the supply or capacity of time available for such processing.
1Information overload
2Selective perception
3filtering
4Dialogue
Вопрос 49
… refers to filtering what we see and hear to suit our own needs. This process is often unconscious.
1Selective perception
2filtering
3Information Overload
4Communication
Вопрос 50Ответ открыт бесплатно
Semantics is the study of meaning in … .
1Communication✓ Правильный ответ
2Sound
3Light
4English
✓ Правильный ответ
Communication
Вопрос 51
Mission and vision are statements from the organization that answer questions about
1Profit
2Who we are?
3What do we value?
4Where we’re going
Вопрос 52
Mission and vision statements play three critical roles except
1Logistics management
2Communicate the purpose of the organization to stakeholders
3Inform strategy development
4Develop the measurable goals and objectives by which to gauge the success of the organization’s strategy
Вопрос 53Ответ открыт бесплатно
… are of particular relevance to mission and vision statements.
1Intuition✓ Правильный ответ
2Creativity
3Passion
4Planning
✓ Правильный ответ
Intuition
Вопрос 54
Four types of creativity include all except:
1Calculations
2Incubation
3Improvement
4Imagination
Вопрос 55
With types of creativity, … is associated with speed—being first and being fast.
1Investment
2Incubation
3Improvement
4imagination
Вопрос 56Ответ открыт бесплатно
With types of creativity, … is the form that most of us think of first. This type of creativity is characterized by new ideas and breakthroughs
1Imagination✓ Правильный ответ
2Investment
3Incubation
4Improvement
✓ Правильный ответ
Imagination
Вопрос 57
With types of creativity, … is a very deliberate approach that concerns a vision of sustainability—that is, leaving a legacy.
1Incubation
2Improvement
3Imagination
4Investment
Вопрос 58
With types of creativity, … involves making an existing idea better. Two great examples of this are McDonald’s and Toyota.
1Improvement
2Imagination
3Investment
4Incubation.
Вопрос 59
Two creativity tools includes
1SCAMPER and the Nominal Group Technique
2SCAMPER and the Nominal Growth Technique
3SCAMPER and the Numbers Group Technique
4SCAMPER and the Nominal Group Tops
Вопрос 60Ответ открыт бесплатно
… is creative tool, used as a checklist tool that helps you to think of changes you can make to an existing marketplace to create a new one—a new product, a new service, or both.
1SCAMPER✓ Правильный ответ
2Nominal Group Technique
3Brain storming
4Guessing
✓ Правильный ответ
SCAMPER
Вопрос 61
… refers to making choices among alternative courses of action—which may also include inaction.
1Decision making
2Deep marking
3Operational decisions
4Registrar
Вопрос 62
Decision making can also be classified into three categories based on the level at which they occur. Namely
1Strategic decisions
2Tactical decisions
3Operational decisions
4Admin Decisions
Вопрос 63Ответ открыт бесплатно
… set the course of organization.
1Strategic decisions✓ Правильный ответ
2Tactical decisions
3Operational decisions
4Admin decisions
✓ Правильный ответ
Strategic decisions
Вопрос 64
… are decisions about how things will get done.
1Tactical decisions
2Strategic decisions
3Operational decisions
4Administration
Вопрос 65
… are decisions that employees make each day to run the organization.
1Operational decisions
2Strategic decisions
3Tactical decisions
4Administration
Вопрос 66Ответ открыт бесплатно
Ideas for Enhancing Organizational Creativity include all, except
1Discrimination✓ Правильный ответ
2Diversify your team to give them more inputs to build on and more opportunities to create functional conflict while avoiding personal conflict
3Change group membership to stimulate new ideas and new interaction patterns
4Leaderless teams can allow teams freedom to create without trying to please anyone up front
✓ Правильный ответ
Discrimination
Вопрос 67
… occurs when individuals overestimate their ability to predict future events.
1Overconfidence bias
2Operational decisions
3Strategic decisions
4Tactical decisions
Вопрос 68
… is the opposite of overconfidence bias, as it occurs when looking backward in time where mistakes made seem obvious after they have already occurred.
1Hindsight bias
2Overconfidence bias
3Operational decisions
4Strategic decisions
Вопрос 69
… refers to the tendency for individuals to rely too heavily on a single piece of information.
1Anchoring
2Strategic decisions
3Tactical decisions
4Overconfidence bias
Вопрос 70Ответ открыт бесплатно
… refers to the tendency of decision makers to be influenced by the way that a situation or problem is presented.
1Framing bias✓ Правильный ответ
2Anchoring
3Strategic decisions
4Hindsight bias
✓ Правильный ответ
Framing bias
Вопрос 71
Goals and objectives provide the foundation for … .
1Measurement
2Analysis
3Prediction
4Negotiation
Вопрос 72
Planning typically starts with a … .
1Vision and a mission
2Idea
3Implementation
4Decision
Вопрос 73Ответ открыт бесплатно
… is a systematic and organized approach that allows management to focus on achievable goals and to attain the best possible results from available resources.
1MBO – management by objective✓ Правильный ответ
2MBO – manager by objective
3MBO – management by options
4MBO – management by analysis
✓ Правильный ответ
MBO – management by objective
Вопрос 74
The Balanced Scorecard is a framework designed
1Revenue
2To translate an organization’s mission and vision statements
3To translate overall business strategy into specific, quantifiable goals and objectives
4To monitor the organization’s performance in terms of achieving these goals.
Вопрос 75
Characteristics of Appropriate Goals and Objectives
1Logistic and suppl chain management
2Fewer are better. Concentrate on measuring the vital few key variables rather than the trivial many
3Measures should be linked to the factors needed for success—key business drivers
4Measures should be a mix of past, present, and future to ensure the organization is concerned with all three perspectives
Вопрос 76Ответ открыт бесплатно
CSR is an acronym for
1Corporate social responsibility✓ Правильный ответ
2Corporate Society responsibility
3Corporate share responsibility
4Corporate social rush
✓ Правильный ответ
Corporate social responsibility
Вопрос 77
CSR involves all except
1Strategy
2Financial
3Customer and Product
4profitability
Вопрос 78
Which of the CSR sectors means Meeting shareholders’ demands for sound financial returns, long-term economic growth, open communication, and transparent financial accounting.
1Financial
2Strategy
3Customer and Product
4HR
Вопрос 79
Which of the CSR sectors means integrating long-term economic, environmental, and social aspects in their business strategies while maintaining global competitiveness and brand reputation?
1Strategy
2Customer and Product
3Financial
4Human Rescue
Вопрос 80Ответ открыт бесплатно
Which of the CSR sectors means managing human resources to maintain workforce capabilities and employee satisfaction through best-in-class organizational learning and knowledge management practices and remuneration and benefit programs?
1HR✓ Правильный ответ
2Financial
3Strategy
4Customer and Product
✓ Правильный ответ
HR
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