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Theory of management.m

Theory of management.m

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80 вопросов Вариант 1 Доступ 7 дней
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Вопросы и варианты

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Вопрос 1

In what order do managers typically perform the managerial functions?

  1. organising, planning, controlling, leading
  2. organising, leading, planning, controlling
  3. planning, organising, leading, controlling
  4. planning, organising, controlling, leading
Вопрос 2

Who of the following is the industrial philanthropist?

  1. Frederick Taylor
  2. Seebohm Rowntree
  3. Henry Ford
  4. Max Weber
Вопрос 3

Which one of the following is not one of Drucker's five guiding principles of management?

  1. Making people's strengths effective and their weaknesses irrelevant
  2. Enhancing the ability of people to contribute
  3. To operate the organisation's status system
  4. Integrating people in a common venture by thinking through, setting and exemplifying the organisational objectives, values and goals
Вопрос 4

What are the three interpersonal roles of managers?

  1. Figurehead, leader and liaison
  2. Spokesperson, leader, coordinator
  3. Director, coordinator, disseminator
  4. Communicator, organiser, spokesperson
Вопрос 5

At what level of an organisation does a corporate manager operate?

  1. Functional
  2. Operational
  3. Middle level
  4. Top level
Вопрос 6

What is the guiding principle behind New Public Management?

  1. Profit maximisation
  2. Introducing private sector business principles into the public sector
  3. Replacing public management with private sector management
  4. Restructuring public organisations
Вопрос 7

Which one is not a recognised key skill of management?

  1. Conceptual skills
  2. Human skills
  3. Technical skills
  4. Writing skills
Вопрос 8

Which of these is not part of the recognised challenges for modern managers?

  1. Micro-managing the workforce
  2. Managing communications
  3. Managing change
  4. Managing the learning organization
Вопрос 9

Who of these is the entrepreneur?

  1. James Dyson
  2. Damien Hirst
  3. Mo Farah
Вопрос 10

What is a social enterprise concerned with?

  1. Profit maximisation
  2. Maximising market share
  3. Providing public service
  4. Running a business to create social benefits
Вопрос 11

Which 18th century writer produced a famous book called 'The Wealth of Nations'?

  1. Frederick Taylor
  2. Henry Mintzberg
  3. Adam Smith
  4. Dr Samuel Johnson
Вопрос 12

What characteristic is not a key feature of the 'open systems' model of management?

  1. Morale
  2. Innovation
  3. Growth resource
  4. Adaptation
Вопрос 13

Which one of these characteristics is most commonly associated with the 'rational goal' model of management?

  1. Worker welfare
  2. Health and safety
  3. Interpersonal relationships
  4. Productivity
Вопрос 14

What is the guiding principle of scientific management?

  1. Experimentation
  2. Fluid working relationships
  3. Freedom of association
  4. One best way to do a job
Вопрос 15

What is Frank Gilbreth`s work most noted for?

  1. Working conditions
  2. Time and motion studies
  3. Work psychology
  4. Work as a social setting
Вопрос 16

Which one of the following is not a characteristic of a bureaucratic organisation?

  1. Authority
  2. Regulations
  3. Command structure
  4. Change
Вопрос 17

Which writer was concerned with the reaction of workers to key characteristics of bureaucracies?

  1. Merton
  2. Weber
  3. Gouldner
  4. Mayo
Вопрос 18

Which feature does not form one of Fayol's 14 principles of management?

  1. Esprit de corps
  2. Initiative
  3. Order
  4. Individualism
Вопрос 19

The Hawthorn Studies are most associated with which writer?

  1. Mary Parker Follett
  2. Elton Mayo
  3. Lillian Gilbreth
  4. Frederick Taylor
Вопрос 20

As what are key factors that reflect the situation of an organisation referred to?

  1. Administrations
  2. Processes
  3. Activities
  4. Contingencies
Вопрос 21

What is another name for contingency planning?

  1. Synergy planning
  2. Ad hoc planning
  3. Business level planning
  4. Scenario planning
Вопрос 22

What is a definition of an objective?

  1. A defined specified outcome to be achieved in the long-term
  2. A clear set of goals to be attained given a set number of resources
  3. A clearly defined and measurable outcome to be achieved over a specified timeframe
  4. A set standard of performance agreed by workers and managers
Вопрос 23

What does the acronym SMART stand for?

  1. Suitable, measurable, actionable, rewarded and timely
  2. Specific, measurable, actionable, resourced and timely
  3. Standardised, measurable, achievable, rewarded, and timely
  4. Specific, measurable, achievable, rewarded and timely
Вопрос 24

Which of the following is not a recognised type of plan?

  1. Business
  2. Succession
  3. Ad hoc
  4. Financial
Вопрос 25

To what time-frame do strategic plans relate?

  1. Long-term
  2. Medium-term
  3. Short-term
  4. Unspecified time it takes to achieve an aim
Вопрос 26

Which is not a recognised form of business continuity planning?

  1. Contingency planning
  2. Scenario planning
  3. Financial planning
  4. Building planning
Вопрос 27

What is the definition of a scenario in scenario planning?

  1. An imagined sequence of future events
  2. An unpredictable event
  3. A planned for event
  4. An unplanned for event
Вопрос 28

What is a succession plan?

  1. Dismissing an employee for a more favourable employee
  2. A formal process of planning to fill a role that will become vacant
  3. A vote of no confidence in a board member
  4. The formal process of acquiring a new staff member
Вопрос 29

'There is no discernible link between planning and performance'. Who is this position held by?

  1. Michael Porter
  2. Milton Friedman
  3. Gary Hamel
  4. Henry Mintzberg
Вопрос 30

What one of the following is not a key management skill in planning?

  1. Conceptual skills
  2. Analytical skills
  3. IT and computing skills
  4. Communication skills
Вопрос 31

To what does authority refer?

  1. The ability to organise people
  2. The power to command and direct
  3. The need for order
  4. The right to change jobs
Вопрос 32

What one of these is not a recognised type of authority?

  1. Executive
  2. Functional
  3. Line management
  4. Supplier
Вопрос 33

From what does a chain of command extend?

  1. Bottom to top
  2. Top to bottom
  3. Diagonally
  4. Laterally
Вопрос 34

What is the optimal span of control?

  1. 2
  2. 5
  3. 7
  4. There is no optimal no
Вопрос 35

Enhancement of job satisfaction and productivity are key characteristics of which theoretical perspective of work design?

  1. Process improvement
  2. Techno-structural change model
  3. Job characteristics model
  4. Socio-technical systems
Вопрос 36

What one of the following is not a characteristic of the job characteristics model?

  1. Task identity
  2. Autonomy
  3. Reward
  4. Feedback
Вопрос 37

As what is ensuring that one individual does not carry the burden of a whole work task referred to?

  1. Work specialization
  2. Work design
  3. Work schedule
  4. Work shift
Вопрос 38

What is a Gantt chart a type of?

  1. Work flow design
  2. Work schedule design
  3. Work rate design
  4. Work output design
Вопрос 39

How do you call a system that allows workers to work part of the week from home?

  1. Piece time
  2. Part-time
  3. Job sharing
  4. Telecommuting
Вопрос 40

What work arrangement is referred to as Flexitime?

  1. Workers decide if they want to turn up for work
  2. They only work weekends
  3. They only work alternate weeks
  4. They choose the start and finish time within set parameters
Вопрос 41

According to the Five Factor model, 'extraversion' as a personality type is characterised by what type of people?

  1. Good natured
  2. Calm and self-confident
  3. Sensitive and curious
  4. Assertive and sociable
Вопрос 42

What does situational theory of leadership emphasise?

  1. Personality traits
  2. Events
  3. Environment
  4. Political
Вопрос 43

What do you call a style of leadership that takes account of others' views, opinions and ideas?

  1. Laissez-faire
  2. People-oriented
  3. Democratic
  4. Autocratic
Вопрос 44

How can you describe the thinking and outlook of transformational leaders?

  1. Strategic
  2. Operational
  3. Functional
  4. Developmental
Вопрос 45

According to Lewin, Lippet and White's 1939 experiment, which form of leadership produced the most work from participants?

  1. Laissez-faire
  2. Democratic
  3. A mix of laissez-faire and democratic
  4. Authoritarian
Вопрос 46

What are the two main dimensions of the Ohio Studies into leadership?

  1. Starting position and end position
  2. Initial environment and changed environment
  3. Organisational structure and conditioning
  4. Initiating structure and considerations
Вопрос 47

Who of the following is a leading writer on contingency theory of leadership?

  1. Rosabeth Kanter
  2. Joan Woodward
  3. Rensis Likert
  4. Fred Fiedler
Вопрос 48

Which one of the following political leaders could not be termed a 'transformational' leader?

  1. Margaret Thatcher
  2. Mikhail Gorbachov
  3. Nelson Mandela
  4. Bill Clinton
Вопрос 49

What are the key characteristics of transactional leaders?

  1. Guiding, mentoring and motivating
  2. Guiding, commanding and motivating
  3. Guiding, demonstrating and motivating
  4. Guiding, mentoring and demonstrating
Вопрос 50

What is the term for power derived from status or position in an organisation?

  1. Referent
  2. Expert
  3. Reward
  4. Legitimate
Вопрос 51

When a manager monitors the work performance of workers in his department to determine if the quality of their work is 'up to standard', this manager is engaging in which function?

  1. Planning
  2. Controlling
  3. Organising
  4. Leading
Вопрос 52

What do you call the understanding of a dominant culture before choosing a suitable control system?

  1. Market control
  2. Bureaucratic control
  3. Clan control
  4. People control
Вопрос 53

What is the first step in a control process?

  1. Allocate resources
  2. Choose key personnel for the task
  3. Select a strategy
  4. Set standards
Вопрос 54

What is the weakest form of control?

  1. Pre-control
  2. Simultaneous control
  3. Post-control
  4. Duel control
Вопрос 55

Improving quality through small, incremental improvements is a characteristic of what type of quality management system?

  1. Just-in-time
  2. Six Sigma
  3. Total Quality Management
  4. Kaizen
Вопрос 56

Where was Total Quality Management first developed?

  1. USA
  2. UK
  3. Japan
  4. Korea
Вопрос 57

Which of the following are key components of a Total Quality Management system?

  1. Individual responsibility, incremental improvement, use of raw data
  2. Collective responsibility, continual improvement, use of raw data
  3. Group responsibility, staged improvement, knowledge
  4. Involves everyone, continual improvement, use of data and knowledge
Вопрос 58

What is premise control based on?

  1. Buildings
  2. People
  3. Resources
  4. Assumptions
Вопрос 59

What is the term for the monitoring of events both internal and external to the organisation that affects strategy?

  1. Operational control
  2. Strategic surveillance
  3. Strategic control
  4. Environmental scanning
Вопрос 60

What are the main characteristics of an effective control system?

  1. Flexibility, accuracy, timeliness and objectivity
  2. Flexibility, measurability, timeliness and objectivity
  3. Flexibility, accuracy, relevance and objectivity
  4. Flexibility, accuracy, timeliness and relevance
Вопрос 61

What are characteristics of a programmed decision?

  1. Complex and risky
  2. Uncertain and non-routine
  3. Low risk and certain
  4. Routine and non-complex
Вопрос 62

Of what is an investment decision an example?

  1. Programmed decision
  2. Routine decision
  3. Management decision
  4. Non-programmed decision
Вопрос 63

What is not an assumption underpinning the rational decision making model?

  1. Incomplete information
  2. An agreed goal
  3. A structured problem
  4. regarding
Вопрос 64

Simon (1960) is associated with what type of decision making model?

  1. Rational
  2. Classical
  3. Programmed
  4. Administrative
Вопрос 65

What is the term for decisions limited by human capacity to absorb and analyse information?

  1. Cognitive rationality
  2. Conscious rationality
  3. Bounded rationality
  4. Restricted rationality
Вопрос 66

What is the term for a sub-optimal but acceptable outcome of negotiations between parties?

  1. Bargaining
  2. Satisficing
  3. Accepting
  4. Compromising
Вопрос 67

What is intuitive decision making based on?

  1. Guesswork
  2. Gambling
  3. Instinct
  4. Rationality
Вопрос 68

Which of these does not form part of the key streams identified by March (1988) in decision making in highly ambiguous environments?

  1. Expectations
  2. Choice opportunities
  3. Problems
  4. Solutions
Вопрос 69

What assumption is the garbage can model of decision making based on?

  1. Limited knowledge and great insight
  2. Limited knowledge but high level of experience
  3. Limited knowledge and uncertainty
  4. Limited knowledge and high risk
Вопрос 70

What is the term for the 'rule of thumb' type of bias in decision making?

  1. Framing bias
  2. Hindsight bias
  3. Over-confidence bias
  4. Heuristics
Вопрос 71

What tasks does Human resource management involve?

  1. Attracting employees to the organisation
  2. Recruiting employees
  3. Retaining employees
  4. Making Salary Sheets
Вопрос 72

What does Unitarism as a human resource management approach assume?

  1. People are individuals and should be treated as such
  2. People are individuals but should be part of a group
  3. People in the organisation share the same aims and objectives
  4. People in the organisation engage in internal competition
Вопрос 73

To what does diversity in the workplace refer to?

  1. The number of people employed from different ethnic groups
  2. Increasing the number of women employed in the organisation
  3. The number of different religious affiliation held by employees in the organisation
  4. The range of personal characteristics of employees in an organisation
Вопрос 74

Which of these is not part of human resource policy?

  1. Reward systems
  2. Staff appraisals
  3. Staff development
  4. Suppliers choice
Вопрос 75

What is a PDP?

  1. Personal Development Plan
  2. People Development Plan
  3. Personnel Development Plan
  4. Personal Development Payment
Вопрос 76

Which of the following is not included in a job design?

  1. Identifying what tasks need to be carried out
  2. When and how tasks are to be carried out
  3. The number of tasks to be carried out
  4. The payment rates for the tasks carried out
Вопрос 77

Where can formal employee training and education take place?

  1. Colleges
  2. In the workplace
  3. Training centres
  4. Government Offices
Вопрос 78

What is the purpose of employee relations?

  1. Adhere to the law pertaining to workers' rights
  2. Maintain a harmonious working environment
  3. Undertake conflict resolution
  4. To solve the issue
Вопрос 79

What is OD?

  1. Organisational disputes
  2. Organisational development
  3. Organisational demands
  4. Organisational drift
Вопрос 80

What is the personnel department in an organisation concerned with?

  1. Staff development
  2. Staff attraction
  3. Staff rewards
  4. Staff administration