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Own Business Management.d(2)

Own Business Management.d(2)

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80 вопросов Вариант 1 Доступ 7 дней
Содержание теста

Вопросы и варианты

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Вопрос 1

A person who organizes, manages, and assumes the risks of starting and operating a business to make a profit is called a(n):

  1. Small Business Owner
  2. Entrepreneur
  3. Investor
  4. Speculator
Вопрос 2

Which of the following was not cited as a reason for starting a new business?

  1. Independence
  2. Challenge
  3. Profit
  4. Increase of leisure time
Вопрос 3

Which of the following is not a characteristic of a small business?

  1. Dominant in its field
  2. Independently owned and operated
  3. Meets certain standards in terms of size
  4. Risk Orientation
Вопрос 4

Which characteristic would likely be found in an industry dominated by small business firms?

  1. Capital Intensive
  2. Little capital required
  3. Equal the country’s openness to outside entrepreneurs
  4. Labor Intensive
Вопрос 5

Which of the following is not a common reason for small-business failure?

  1. Lack of necessary personnel
  2. Lack of experience
  3. Lack of interest
  4. Poor allocation of time
Вопрос 6

Which of the following is/are suggested time management technique(s)?

  1. Concrete on one key task at a time
  2. make good use of technology
  3. clean up and get organized
  4. Satisfied employee
Вопрос 7

Which of the following is/are (a) suggested question(s) to ask yourself when planning your activities?

  1. Above Less Stress
  2. Where do I put my to-do list?
  3. Who should see my to-do list beside myself?
  4. Will my boss approve the items on my to-do list?
Вопрос 8

The relationship between firms and new markets is:

  1. new firms usually establish new markets
  2. new firms seldom establish new markets
  3. new firms usually establish new markets
  4. new firms never establish new markets
Вопрос 9

When an entrepreneur explores his/her skills, abilities, and interests as a means of identifying the kind of business to enter, that process is known as the:

  1. Serendipity approach
  2. "inside-out" approach
  3. “outside-in” approach
  4. task approach
Вопрос 10

Product quality is only one of the possible bases upon which to build a business using what strategy?

  1. Focus
  2. Differentiation
  3. Low-cost
  4. Bargaining power of customers
Вопрос 11

The first step in the marketing research process is to … .

  1. make the decision
  2. define the problem, the decision alternatives, and research objectives
  3. Collect the information
  4. present the data
Вопрос 12

The last step in the marketing research process is to … .

  1. present the findings
  2. develop the research plan
  3. collect the information
  4. Make the decision
Вопрос 13

Data that is freshly gathered for a specific purpose is called … .

  1. Secondary data
  2. Primary data
  3. Syndicated data
  4. Explanatory data
Вопрос 14

The best way to reach people who would not give personal interviews or whose responses might be biased or distorted by the interviewer is by using a(n) … .

  1. Telephone interview
  2. Mail questionnaire
  3. Personal interview
  4. Online interview
Вопрос 15

Which one of the following decisions should be made before designing the research plan?

  1. Sampling plans
  2. Data sources
  3. Research approaches
  4. Drafting research objectives
Вопрос 16

A person who takes a risk to produce goods and services in search of profit -

  1. Entrepreneur
  2. Magistrate
  3. Bailiff
  4. Profiteer
Вопрос 17

In a corporation, owners share profit, but liability is limited to.

  1. Theft
  2. Investment
  3. Production
  4. Distribution
Вопрос 18

A form of business organization that is authorized to act as a legal entity regardless of the number of owners.

  1. Sole proprietorship
  2. Corporation
  3. Partnership
  4. Distributor
Вопрос 19

In which type of organization does one person take all the risks?

  1. Monopoly
  2. Proprietorship
  3. Partnership
  4. Corporation
Вопрос 20

Which is NOT a basic type of business ownership?

  1. Proprietorship
  2. Retail
  3. Corporation
  4. Partnership
Вопрос 21

What is meant by scalable?

  1. The business can function as it grows
  2. The Customer and the Marketplace
  3. The business can hold its weight
  4. The business can be franchised
Вопрос 22

In business, there are several types of business organizations, what are these?

  1. Private
  2. Public, Private and Voluntary
  3. Public and Voluntary
  4. Voluntary and Private
Вопрос 23

All systematic change that occurs in humans is referred to as:

  1. Growth
  2. Development
  3. More Revenue
  4. Legal Rights
Вопрос 24

Which defining theme of human development addresses the forces that influence, stimulate, or dictate human change?

  1. Continuity
  2. Sustainability
  3. Source
  4. Maturation
Вопрос 25

The deepest element of organizational culture is:

  1. artifacts
  2. shared values
  3. symbols
  4. shared assumptions
Вопрос 26

What is the term for the act of getting individuals to behave in ways that are acceptable to a group?

  1. indoctrination
  2. socialization
  3. propaganda
  4. brain washing
Вопрос 27

What is not one of the layers of cultural influence?

  1. business
  2. company
  3. social
  4. organizational
Вопрос 28

What type of organizational culture is most likely to deliver stability and efficiency?

  1. Role culture
  2. People culture
  3. Power culture
  4. Task culture
Вопрос 29

What is the term for an organization that adapts to changes in the environment by quickly responding to shifts in supply and demand conditions?

  1. Opportunistic organization
  2. enterprising organization
  3. international organization
  4. agile organization
Вопрос 30

Workers' acceptance of change is characteristic of what type of culture.

  1. Team culture
  2. Group culture
  3. Collaborative culture
  4. Collective culture
Вопрос 31

Which term best describes the process of obtaining, deploying, and utilizing a variety of essential resources to contribute to an organization’s success?

  1. planning
  2. management
  3. organizing
  4. staffing
Вопрос 32

Which title is given to an individual who oversees and coordinates the activities of a group of employees engaged in related activities within a unit of an organization?

  1. contractor
  2. manager
  3. employee
  4. vendor
Вопрос 33

Which management function involves setting goals and objectives and creating specific plans for completing them?

  1. controlling
  2. leading
  3. organizing
  4. planning
Вопрос 34

Which level of management is responsible for establishing a vision for the organization, developing broad plans and strategies, and directing subordinate managers?

  1. First level managers
  2. Executive managers
  3. Middle level managers
  4. Second level managers
Вопрос 35

Which management principle states that orders and instructions should flow down from top to bottom or from a higher-level manager to a lower one?

  1. Unity of direction
  2. Chain of command
  3. Unity of command
  4. Division of work
Вопрос 36

Economic uncertainty, regulatory requirements, and new competitors are examples of what type of factors that affect managers?

  1. Interpersonal skills
  2. Internal factors
  3. Intrapersonal factors
  4. External factors
Вопрос 37

Which management principle states that work should be divided so that each person will perform a specialized portion?

  1. Unity of command
  2. Unity of direction
  3. Division of work
  4. Chain of command
Вопрос 38

A manager who possesses knowledge of the processes, equipment, and potential problems of an industry would possess what type of managerial skill?

  1. organizational
  2. technical
  3. administrative
  4. interpersonal
Вопрос 39

For a manager, who should take priority- the job task or the employees performing the job?

  1. The job task always takes priority over employees
  2. Employees always take priority over the job task
  3. Neither administration of the business takes priority over the job task and the employees
  4. Neither a manager should balance interest in the job task with the needs of the employees performing the job
Вопрос 40

What is "social media optimization"?

  1. Writing clear contents
  2. Creating content which easily creates publicity via social networks
  3. Creating short content which is easily indexed
  4. Hiring people to create content for social networks
Вопрос 41

In a manual bookkeeping system, transactions are first recorded in:

  1. Cashbook
  2. Journal
  3. Ledger
  4. Voucher
Вопрос 42

In a manual bookkeeping system, each amount in a journal is posted to an

  1. Loss and Profit
  2. Report
  3. Ledger
  4. Account
Вопрос 43

On the balance sheet, accruals, notes payable, and account payable are listed under which category?

  1. Accumulated liabilities
  2. Current liabilities
  3. Noncurrent liabilities
  4. Accrued liabilities
Вопрос 44

Earnings that have a cumulative amount and are not paid to the stockholder as a dividend is known as

  1. Common earnings
  2. Preferred earnings
  3. Unpaid earnings
  4. Retained earnings
Вопрос 45

The significance of using the field ‘Do not Account After’ is:

  1. To specify a retroactive accounting limit for the employee
  2. Specify a date after which Payroll will not be performed for the employee
  3. This is the date which the payroll has taken place
  4. If the employee already left but continued to be paid
Вопрос 46

For effective internal accounting control, employees maintaining the accounts receivable subsidiary ledger should not also be approved.

  1. employee overtime wages
  2. write-offs of customer accounts
  3. credit granted to customers
  4. cash disbursements
Вопрос 47

Which of the following departments should have the responsibility for authorizing payroll rate changes?

  1. personnel
  2. payroll
  3. treasures
  4. time keeping
Вопрос 48

To achieve good internal accounting control, which department should perform the activities of matching shipping documents with sales orders and preparing daily sales summaries?

  1. Sales order
  2. billing
  3. shipping
  4. credit
Вопрос 49

Proper authorization procedures in the revenue cycle usually provide for the approval of bad debt write offs by an employee in which of the following departments?

  1. Accounts receivable
  2. Billing
  3. Sales
  4. Treasure
Вопрос 50

For internal control purposes, which of the following individuals should preferably be responsible for the distribution of payroll checks?

  1. bookkeeper
  2. receptionist
  3. payroll clerk
  4. cashier
Вопрос 51

An ability to determine marketing strategy to affect customer mindset is considered as:

  1. Develop Multiplier
  2. Program Multiplier
  3. Market Multiplier
  4. Customer Multiplier
Вопрос 52

Marketing strategy in which a firm sells different segments and offers different product is classified as:

  1. Differential Marketing
  2. Mass Marketing
  3. Niche Marketing
  4. Individual Marketing
Вопрос 53

To be useful, market segments should be:

  1. Original, profitable, accessible, and growing
  2. Based on psychographic variables
  3. Measurable, sustainable, accessible, and actionable
  4. Profitable and growing
Вопрос 54

What are the three key pillars of marketing strategy?

  1. R&D, Segmentation and Position
  2. Outdoor Marketing
  3. Targeting, R&D, and Distribution
  4. Targeting and Positioning
Вопрос 55

When all customers have the same preferences, marketing strategy is classified as:

  1. Niche Marketing
  2. Mass Marketing
  3. Individual Marketing
  4. Profitability Marketing
Вопрос 56

SWOT analysis is a diagnostic tool. What elements are this tool based on?

  1. Sustainability, Will, Opportunity, Threat
  2. Sustainability, Will, Objective, Threat
  3. Strength, Weakness, Opportunity, Threat
  4. Strength, Will, Objective, Thought
Вопрос 57

The customer driven marketing strategy is another name of

  1. The selling concepts
  2. The Marketing concepts
  3. The Product concepts
  4. The Social Marketing concepts
Вопрос 58

The Company wants to nurture, retain, and sustain and grow its customers of the customer group called:

  1. Strangers
  2. Butterflies
  3. Barnacles
  4. True Friend
Вопрос 59

What part of the plan focuses on what you are selling and the benefits that the customers will receive (the cost of the marketed items/acts)?

  1. Company Description
  2. Product/Services
  3. Strategy
  4. Market Analysis
Вопрос 60

The Market consists of:

  1. Low-income buyer
  2. Potential Buyer
  3. Non-frequent buyer
  4. Non-Frequent seller
Вопрос 61

Inspection, scrap, and repair are examples of

  1. Cost of dissatisfaction
  2. Internal costs
  3. External costs
  4. Societal costs
Вопрос 62

Customers are primarily concerned with:

  1. Communicating what behaviors, the organization values
  2. Communication, responsiveness, and reliability of salesperson
  3. Competence, courtesy, and security of the salesperson
  4. Communication, courtesy and credibility of the salesperson
Вопрос 63

Assuring the quality is necessary for building customer confidence.

  1. Correct to some extent
  2. Correct
  3. Correct to a great extent
  4. Incorrect
Вопрос 64

All the following costs are likely to decrease because of better quality except

  1. Warranty costs
  2. Maintenance costs
  3. Inspection costs
  4. Customer dissatisfaction costs
Вопрос 65

Quality is defined by the customer is:

  1. An unrealistic-based definition of quality
  2. A user-based definition of quality
  3. A product-based definition of quality
  4. A manufacturing-based definition of quality
Вопрос 66

TQM stands for:

  1. Through Quality Management
  2. Total Quality Management
  3. Total Quantity Management
  4. Total Qualitative Management
Вопрос 67

Deming’s 4 step cycle for improvement is

  1. Schedule, Do, Check, Act
  2. Plan, Do, Check, Act
  3. Do, Act, Check, Monitor
  4. Plan, Control, Act, Sustain
Вопрос 68

Quality practices must be carried out:

  1. At the start of the project
  2. Throughout the life of the project
  3. At the end of the project
  4. No need to carry out the quality practices
Вопрос 69

QFD stands for:

  1. Quantity for deployment
  2. Quality function deployment
  3. Quality for deployment
  4. Quality for decision
Вопрос 70

Quality management includes forming and directing a team of people to achieve a qualitative goal within an effective cost and time frame that results in:

  1. A project completed in shortest possible time
  2. A product or service that conforms to the required specifications
  3. An award-winning product that brings public recognition to the project
  4. An innovative project that establishes qualifications of the project team
Вопрос 71

What factors create organizational culture?

  1. The founders’ own behavior acts as a role model that encourages employees to identify with them and thereby internalize their beliefs, values and assumptions
  2. The thoughts of new employees
  3. Mentoring
  4. The values of new employees
Вопрос 72

Factors that sustain an organizational culture include:

  1. Selection: this is concerned with how well the candidates will fit into the organization and provides information to candidates about the organization
  2. Indoctrination: this is the process that helps existing employees adapt to the organization’s culture
  3. Employees: where employees help establish behavioral norms that are adopted by the organization
  4. Behavioral Modeling
Вопрос 73

A positive organizational culture is one that:

  1. Builds on employee weakness by emphasizing and showing workers how they can capitalize on their strengths
  2. Rewards more than it punishes by articulating praise and ‘catching employees doing something right'
  3. Emphasizes group vitality and growth by helping employees learn and grow in their jobs and careers
  4. Executive Coaching
Вопрос 74

Research suggests that managers can influence the ethical behavior of employees by adhering to which of the following principles:

  1. Provide ethical training
  2. Provide protective clothing
  3. Visibly reward unethical act
  4. Post ethical expectations
Вопрос 75

What is work spirituality?

  1. Rational people do not need organization to support their inner life
  2. Is about organized religious practices
  3. Recognizes that people have an inner life that nourishes and is nourished by meaningful work in the context of community
  4. Reward
Вопрос 76

… help turn routine activities into valuable, important actions:

  1. ambiguous descriptions
  2. Shared values
  3. culturally shared symbols
  4. Conducted by all management and employees
Вопрос 77

The set of beliefs, goals, and practices that a group of people share is known as:

  1. behavior
  2. culture
  3. interdependence
  4. diffusion
Вопрос 78

Which of the following does NOT indicate a need to improve customer service (to improve your customer retention program)?

  1. The company has employee turnover problems
  2. Customer satisfaction is your primary management objective
  3. The company does not care about losing customers
  4. The company is not consistent about keeping customers
Вопрос 79

Which choice is part of establishing a customer retention program?

  1. Create a culture that does not stimulate customers
  2. Create the most complicated program
  3. Begin work without identifying specific objectives to be accomplished by the program
  4. Examine who the customers are and their specific needs
Вопрос 80

Which statement about measuring customer satisfaction is true?

  1. We don't need to encourage sharing of ideas. We only need to get data
  2. Seeking feedback results in positive customer retention
  3. Transformation of business processes for more effective achievement of business goals