Бесплатные ответы на тесты по предмету «Methods of Optimal Decisions.d» — Синергия и МТИ
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Вопрос 1Ответ открыт бесплатно
What is a problem for an organization?
1Difference between current state and goal state✓ Правильный ответ
2Set of objectives or goals
3Difference between professional and line worker
4Determine the cause
✓ Правильный ответ
Difference between current state and goal state
Вопрос 2
Which of the following should you not do when solving problems?
1Define the problem
2Gather information
3Accept the first solution
Вопрос 3
A person who is affected by a problem or needs to be involved to solve it is a:
1Stakeholder
2Motivator
3Crowd source
4Risk taker
Вопрос 4
When solving a problem for someone else, which of the following should you not do?
1Let the stakeholders find their own solutions
2Recommend alternative solutions
3Communicate your progress
4Demonstrate the benefits of solutions
Вопрос 5
The first step in problem solving is to:
1Make a decision
2Identify shortcomings
3Describe the problem-solving traps
4Communicate your progress
Вопрос 6Ответ открыт бесплатно
Which of the following is a primary resource of information about a problem?
1Observation✓ Правильный ответ
2Magazine article
3Web site
4Organization files
✓ Правильный ответ
Observation
Вопрос 7
The purpose of a problem statement is to:
1Determines the cause
2Define the solution
3Assigns responsibility
4Describe a single problem objectively
Вопрос 8
What does a Cause-and-Effect diagram show?
1Who is causing a problem
2Many causes for a complicated problem
3The root cause of a problem
4Many solutions for a complicated problem
Вопрос 9
An effective way to deal with a complex problem is to:
1Break it down into smaller problems
2Build your confidence for solving it
3Describe its size and scope
4Assign it to someone else
Вопрос 10Ответ открыт бесплатно
After identifying subproblems, you should:
1Sort or rank them✓ Правильный ответ
2Brainstorm
3Use the 5 Whys technique
4Focus on the main problem
✓ Правильный ответ
Sort or rank them
Вопрос 11
What is risk?
1A random form of success
2A way to react to a problem
3Exposure to the possibility of loss or damage
4A way to solve a problem
Вопрос 12
Before you start collecting new information through observations or experiments, you should:
1Analyze the alternatives
2Make quick decisions
3Look for sources of existing information
4Subscribe to new sources of information
Вопрос 13Ответ открыт бесплатно
What kind of data should you collect to solve a problem of customer dissatisfaction with a product or service?
1Employee reports and logs
2Customer surveys and comments✓ Правильный ответ
3Secondary sources
4Organization records & trade associations
✓ Правильный ответ
Customer surveys and comments
Вопрос 14
Why should you use your creativity when developing alternatives?
1To identify as many ideas as possible
2To stay anchored to your initial ideas
3To enjoy the experience
4To delay a decision
Вопрос 15
Which of the following is a useful creativity tool for generating ideas?
1Mind map
2Brain wave
3Mindstorm
4Mashup
Вопрос 16Ответ открыт бесплатно
Cost, time, and usefulness are examples of:
1primary resources
2adaptive techniques
3common problems
4evaluation criteria✓ Правильный ответ
✓ Правильный ответ
evaluation criteria
Вопрос 17
Which of the following should you not do before making a decision?
1Weigh the criteria
2Rate the alternatives
3Wait for the ideal solution
4Select an evaluation method
Вопрос 18
An effective plan for implementing a solution includes a(n):
1analytical hierarchy matrix
2schedule
3collective wisdom indicator
4mind map
Вопрос 19
Which of the following is not a variable you might track when monitoring a solution?
1Expert advice
2Production logs
3Daily sales data
4Customer surveys
Вопрос 20Ответ открыт бесплатно
What should you do if your solution is not causing expected improvements?
1Wait for the problem to solve itself
2Abandon the solution
3Adjust the solution promptly✓ Правильный ответ
4Stop monitoring efforts
✓ Правильный ответ
Adjust the solution promptly
Вопрос 21
Why might you give a presentation after verifying a solution?
1To communicate your progress
2To provide an opportunity for
brainstorming
3To entertain your colleagues
4To defer a decision
Вопрос 22
A(n) ___________ is a written or spoken statement that someone makes about a particular topic that is either true or false.
1opinion
2claim
3hasty generalization
4fallacy
Вопрос 23Ответ открыт бесплатно
What is an argument?
1Claims that support a particular conclusion✓ Правильный ответ
2Any subject of controversy
3An act based on a flawed assumption
4The limit of your own knowledge
✓ Правильный ответ
Claims that support a particular conclusion
Вопрос 24
What type of reasoning takes an argument from general observations or premises to a specific conclusion?
1Inductive
2Conductive
3Deductive
4Cause-and-effect
Вопрос 25
An argument that logically follows its true premises is a:
1credible argument
2good argument
3valid argument
4sound argument
Вопрос 26
What should you do when someone makes an assertion?
1test the assertion
2assume it is correct
3accept the assertion
4look for a premise indicator
Вопрос 27Ответ открыт бесплатно
What is a proposition or claim that is taken for granted as though it were known to be valid?
1An assertion
2An assumption✓ Правильный ответ
3A sound argument
4A conclusion
✓ Правильный ответ
An assumption
Вопрос 28
What do you call an invalid argument that is presented to appear valid?
1Outlier
2Unsound
3Hasty generalization
4Fallacy
Вопрос 29
What type of argument asserts that if one event happens, another event will inevitably occur as a result?
1Slippery slope
2Composition error
3Outward path
4Rubik’s cube
Вопрос 30Ответ открыт бесплатно
What type of reasoning error assumes that if part of something has a particular quality, the whole shares that quality?
1Composition✓ Правильный ответ
2Equivocation
3Post hoc, ergo propter hoc
4Metaphor
✓ Правильный ответ
Composition
Вопрос 31
Which one of the following is not a habit of critical thinkers?
1Intellectual humility
2Cynicism
3Methodical reasoning
4Questioning assumptions
Вопрос 32
What are group dynamics?
1Changes noted in the action plan
2Ways to organize an idea’s costs and benefits
3How people work and interact with each other
4How resources are provided where they are needed
Вопрос 33Ответ открыт бесплатно
Knowing about the processes, personalities, and subtleties of how a company operates is called:
1Organizational memory✓ Правильный ответ
2groupthink
3logistics
4consensus
✓ Правильный ответ
Organizational memory
Вопрос 34
What do successful teams allow time for when the group first starts to meet?
1Online scheduling
2Creating action plans
3Convergent thinking
4Socializing
Вопрос 35
Divergent thinking describes thought processes or methods used to:
1design credible arguments
2select the best alternative
3Generate ideas
4overcome resistance to change
Вопрос 36
The goal of convergent thinking is to:
1Narrow possible options to a manageable set
2identify tasks, resources, and expenses
3avoid groupthink
4reach a group consensus
Вопрос 37Ответ открыт бесплатно
Which of the following tools helps to perform a cost-benefit analysis?
1Three Pile analysis
2Online communication channel
3SWOT analysis
4Decision balance sheet✓ Правильный ответ
✓ Правильный ответ
Decision balance sheet
Вопрос 38
A team leader who actively seeks advice from the group before making a decision is using:
1A consultative approach
2consensus decision-making
3a command style
4an active advice approach
Вопрос 39
When is majority rule an efficient decision-making technique?
1When using a command style
2When choosing between two alternatives
3When group members support several options
4With small groups
Вопрос 40Ответ открыт бесплатно
When group members avoid presenting ideas that fall outside the group’s comfort zone, they are suffering from:
1Groupthink✓ Правильный ответ
2group analysis
3the Superman complex
4consensus building
✓ Правильный ответ
Groupthink
Вопрос 41
Before a meeting of a large group, you should:
1ask for extra time to hand out materials
2reserve air time
3Distribute materials electronically
4send e-mails to participants explaining that no supporting materials are allowed
Вопрос 42
A decision support system helps you:
1Generate ideas
2Identify and solve problems and make decisions
3Communicate with colleagues
4prepare for presentations
Вопрос 43Ответ открыт бесплатно
When you create a numeric representation of the decision, you are creating a(n):
1presentation
2analytical document
3Model✓ Правильный ответ
4consensus
✓ Правильный ответ
Model
Вопрос 44
What should you do before comparing subjective data?
1Plot the data
2Create a model
3Find the mean
4Rate it on a response scale
Вопрос 45
When you sum the values of items and then divide by the number of items , you are calculating the:
1Arithmetic mean
2mode
3median
4arithmetic standard
Вопрос 46
Which of the following calculations is useful for describing data that includes widely varying numbers?
1Median
2Standard deviation
3Mode
4Norm
Вопрос 47Ответ открыт бесплатно
A pointer that you include in a formula to tell the spreadsheet where to find the actual data is called a:
1formula
2decision variable
3function
4Cell reference✓ Правильный ответ
✓ Правильный ответ
Cell reference
Вопрос 48
To take advantage of pr5-programmed formulas that simplify common mathematical tasks, you can use a:
1formula
2decision variable
3Function
4cell reference
Вопрос 49
In a line chart, what does the line show?
1The relation of parts to the whole
2Accumulated values
3Directions or trends in the data over time
4Where data is not related
Вопрос 50Ответ открыт бесплатно
Circular charts divided into sectors are called:
1circle charts
2Pie charts✓ Правильный ответ
3area charts
4slice charts
✓ Правильный ответ
Pie charts
Вопрос 51
How can you account for differences in variables?
1Create a decision tree
2Play what-if
3Normalize them
4Find the standard deviation
Вопрос 52
What is the most important component of organizational culture?
1Ethical values and beliefs
2Leadership style
3Group dynamics
4Time pressure
Вопрос 53
How does a leader's behavior impact the ethical values of an organization?
1It has no impact
2It reinforces the values
3It undermines the values
4It is neutral
Вопрос 54Ответ открыт бесплатно
What is the role of group dynamics in ethical decision-making?
1It has no impact
2It promotes unethical behavior
3It promotes ethical behavior✓ Правильный ответ
4It is neutral
✓ Правильный ответ
It promotes ethical behavior
Вопрос 55
How does time pressure affect ethical decision-making in the workplace?
1It makes people more ethical
2It has no impact
3It leads to unethical behavior
4It depends on the individual
Вопрос 56
How does an organization's risk tolerance impact ethical decision-making?
1It has no impact
2It promotes unethical behavior
3It promotes ethical behavior
4It depends on the individual
Вопрос 57Ответ открыт бесплатно
What is the relationship between ethical values and organizational culture?
1There is no relationship
2Ethical values are a subset of organizational culture✓ Правильный ответ
3Organizational culture is a subset of ethical values
4They are separate entities
✓ Правильный ответ
Ethical values are a subset of organizational culture
Вопрос 58
How do ethical values impact leadership style?
1Ethical values have no impact on leadership style
2Ethical values influence the leader's behavior
3Leadership style has no impact on ethical values
4They are separate entities
Вопрос 59
How does group dynamics impact ethical decision-making in the workplace?
1It has no impact
2It promotes unethical behavior
3It promotes ethical behavior
4It is neutral
Вопрос 60Ответ открыт бесплатно
How does risk tolerance impact ethical decision-making?
1It has no impact
2It promotes unethical behavior✓ Правильный ответ
3It promotes ethical behavior
4It depends on the individual
✓ Правильный ответ
It promotes unethical behavior
Вопрос 61
What is the relationship between leadership style and group dynamics?
1There is no relationship
2Leadership style influences group dynamics
3Group dynamics influence leadership style
4They are separate entities
Вопрос 62
Fostering ethical decision making within an organization requires improving the firm's ethical standards and
1not doing business with suppliers
2implementing a hiring freeze.
3terminating the “bad apples” in the organization.
4terminating ethical persons.
Вопрос 63
In the absence of ethics programs, employees are likely to make decisions based on
1their observations of how their coworkers and superiors behave.
2how they and their family members behave at home.
3their conscience.
4their religious values.
Вопрос 64Ответ открыт бесплатно
_____ are formal statements that describe what an organization expects of its employees in terms of ethical behavior.
1Mission statements
2Codes of conduct✓ Правильный ответ
3Policies on confidentiality
4Environmental policies
✓ Правильный ответ
Codes of conduct
Вопрос 65
What is not a common mistake when designing and implementing an ethics program?
1Failing to fully understand the goals of the program
2Not setting realistic or measurable goals
3Having top management take ownership of the ethics program
4Developing materials that do not address the needs of the average employee
Вопрос 66
The Federal Sentencing Guidelines for Organizations require federal judges to increase fines for organizations that continually
1improve their ethics programs.
2eliminate misconduct.
3tolerate misconduct.
4fail to report ethics program activities.
Вопрос 67Ответ открыт бесплатно
A code of ethics that does not address specific high-risk activities within the scope of daily activities is
1sufficient
2inadequate✓ Правильный ответ
3satisfactory
4acceptable as long as individual values prevent misconduct.
5acceptable according to the Federal Sentencing Guidelines for Organizations.
✓ Правильный ответ
inadequate
Вопрос 68
Organizational _____ can contribute to diminished employee trust and increased employee turnover.
1leadership succession
2compensation policies
3ethics programs
4Misconduct
Вопрос 69
Which of the following is a common mistake made in implementing an ethics program?
1Setting realistic and measurable program objectives
2Developing materials that do not address the needs of the average employee
3Adapting a firm's ethics program to its international operations
4Allowing employees to practice the skills they learn in ethics training through case studies and/or group exercises
Вопрос 70Ответ открыт бесплатно
A _____ generates an ethical program that creates order by requiring that employees identify with and commit to specific required conduct using legal terms and statutes.
1compliance orientation✓ Правильный ответ
2code of conduct
3statement of values
4code of ethics
✓ Правильный ответ
compliance orientation
Вопрос 71
In the long run, a(n) ______ orientation may be better for companies, perhaps because it increases employees’ awareness of ethics issues at work.
1code
2obedience
3compliance
4Values
Вопрос 72
____ identified four cultural dimensions that can have a profound impact on the business environment: individualism/collectivism, power distance, uncertainty avoidance, and masculinity/femininity.
1Milton Friedman
2Abraham Maslow
3Adam Smith
4Geert Hofstede
Вопрос 73
_____ is a term used by Adam Smith to explain the inherent mechanisms at work in free market systems that keep commerce in equilibrium. It is also known as the “invisible hand.”
1Consumerism
2Cultural relativism
3Social democracy
4Laissez-fair
Вопрос 74Ответ открыт бесплатно
_____ is based upon the assumption that people are predictable and will maximize the utility of their choices relative to their needs and wants.
1Rational economics✓ Правильный ответ
2Socialism
3Capitalism
4Behavioral economics
✓ Правильный ответ
Rational economics
Вопрос 75
____ assumes that humans may not act rationally because of genetics, learned behavior, and rules of thumb.
1Behavioral economics
2Socialism
3Cultural relativism
4National culture
Вопрос 76
Increasing the wealth gap between nations and misusing and misallocating scarce resources are ethical issue accusations related to
1cultural differences.
2multinational corporations.
3consumerism.
4legal differences.
Вопрос 77Ответ открыт бесплатно
Which of the following is a measure taken by governments to curtail MNC practices that create ethical issues?
1Levying import taxes to lower the prices MNCs charge for their products
2Halting the establishment of minimum wage laws
3Avoiding the United Nations' monitoring efforts
4Imposing export taxes to force MNCs to share more of their profits✓ Правильный ответ
✓ Правильный ответ
Imposing export taxes to force MNCs to share more of their profits
Вопрос 78
_____ occurs when the middle class shrinks, resulting in highly concentrated wealth amongst the rich and a large number of poor people with very few resources.
1Communism
2Socialism
3Bimodal wealth distribution
4A two-class social structure
Вопрос 79
_____ involves transactions across national boundaries. It is a practice that brings together people who have different cultures, values, laws, and ethical standards.
1Global business
2Country cultural values
3Social democracy
4Cultural relativism
Вопрос 80
What concept refers to economic theories advocating the creation of a society where wealth and power are distributed evenly, relative to the amount of work expended in production?
1Rational economics
2Socialism
3Capitalism
4Rational capitalism
Вопрос 81Ответ открыт бесплатно
These values were developed by a reverend and the UN Secretary General. They express support for universal human rights.
1The Global Sullivan Principles✓ Правильный ответ
2Sarbanes-Oxley Act
3FSGO
4Global common values
✓ Правильный ответ
The Global Sullivan Principles
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