Бесплатные ответы на тесты по предмету «Marketing» — Синергия и МТИ
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Вопрос 1Ответ открыт бесплатно
The focal point of all marketing activities is
1products.
2the marketing mix.
3profits.
4customers✓ Правильный ответ
✓ Правильный ответ
customers
Вопрос 2
Distribution, price, promotion, and product are all elements of
1marketing strategy.
2the marketing mix.
3a target market.
4a consumer good.
Вопрос 3
The three basic forms that a product can take are
1markets, products, and images.
2goods, ideas, and intangibles.
3brands, services, and tangibles.
4services, ideas, and goods.
Вопрос 4
The primary value that a marketer expects to receive from a customer in an exchange relationship is
1the price charged for the product.
2customer satisfaction.
3references to other potential customers.
4quality merchandise that meets expectations.
5few returns of the merchandise purchased.
Вопрос 5
A target market
1involves a large number of customers.
2is a specific group of customers on whom an organization focuses its marketing efforts.
3already has several competitors vying for customers' business.
4is the same as a salesperson's prospective client list.
5is a customer group classified as people with similar demographic characteristics.
Вопрос 6Ответ открыт бесплатно
Organizations try to retain and increase long-term profitability through customer loyalty, which results from increasing
1production.
2market share.
3c.. customer value✓ Правильный ответ
4market value
✓ Правильный ответ
c.. customer value
Вопрос 7
Initiatives intended to improve an organization's positive impact on the natural environment are called
1environmental marketing
2green marketing
3socially-responsible marketing
4energy-conscious marketing
Вопрос 8
Long-term relationships with profitable customers is the key objective of
1personal selling.
2customer relationship management.
3production
4e-marketing.
Вопрос 9
Today, establishing long-term, mutually beneficial arrangements in which both the buyer and seller focus on value enhancement through the creation of more satisfying exchanges is known as
1marketing synthesis.
2relationship marketing.
3a marketing orientation.
4the marketing concept.
Вопрос 10Ответ открыт бесплатно
The marketing concept is a philosophy that states that an organization should try to satisfy customers' needs and also
1increase market share.
2increase sales.
3achieve the organization's goals.✓ Правильный ответ
4produce high-quality products.
✓ Правильный ответ
achieve the organization's goals.
Вопрос 11
The strategic planning process begins with
1development of an organizational mission statement.
2development of marketing strategy.
3analysis of the marketing environment.
4analysis of target markets.
5development of a marketing plan.
Вопрос 12
According to the Boston Consulting Group, marketers may classify their products as all of the following except
1dogs.
2cash contributors.
3question marks.
4stars.
Вопрос 13Ответ открыт бесплатно
The percentage of a market which actually buys a specific product from a specific company is referred to as that product's
1strategic segment.
2target market.
3market position.
4market share.✓ Правильный ответ
✓ Правильный ответ
market share.
Вопрос 14
A ____ is created when a company matches its core competency to opportunities it has discovered in the marketplace.
1market opportunity
2market requirement
3competitive advantage
4strategic window
5competitive opportunity
Вопрос 15
An analysis of ____ examines internal factors that give the organization certain advantages and disadvantages in meeting the needs of its target markets.
1opportunities and threats
2market opportunities
3strengths and weaknesses
4activities and responsibilities
Вопрос 16Ответ открыт бесплатно
The ability of later market entrants to achieve long-term competitive advantages by not being the first to offer a certain product in a marketplace is called
1first-mover advantage.
2early-mover advantage.
3first-mover disadvantage.
4late-mover advantage.✓ Правильный ответ
✓ Правильный ответ
late-mover advantage.
Вопрос 17
______ allows marketing managers to understand the problems and requirements of lower-level employees.
1Coordination
2Downward
3Upward
4Centralized
5Decentralized
Вопрос 18
The first step in the strategic performance evaluation is to
1take corrective action.
2reduce the difference between actual and desired standards.
3evaluate actual performance.
4establish performance standards.
Вопрос 19
Communicating with the marketing unit, motivating marketing personnel, and coordinating marketing activities are part of the _____________ component of strategic planning.
1Formulating marketing strategies
2Assessing organizational resources
3Marketing evaluation
4Marketing implementation
Вопрос 20Ответ открыт бесплатно
A marketing plan document usually begins with a(n)
1executive summary.✓ Правильный ответ
2introduction to the company's marketing objectives.
3summary of current performance as compared with past performance.
4situation analysis.
5opportunity and threat analysis.
✓ Правильный ответ
executive summary.
Вопрос 21
_____ data yields information that can be communicated through numbers or metrics
1Exploratory
2Qualitative
3Quantitative
4Conclusive
5Experimental
Вопрос 22
If a marketing researcher is interested in observing group interaction during an informal, unstructured, and open-ended data collection process, he or she should use
1a focus-group interview.
2an on-site computer interview.
3a shopping mall intercept interview.
4a telephone survey.
Вопрос 23Ответ открыт бесплатно
An overall plan for obtaining the information needed to address a research problem or issue is called the
1research design.✓ Правильный ответ
2problem recognition.
3hypothesis.
4data collection method.
✓ Правильный ответ
research design.
Вопрос 24
An informed guess or assumption about a certain problem or set of circumstances is known as
1good research design.
2a hypothesis.
3a reliable guess.
Вопрос 25
A firm has conducted market research and found that customer satisfaction with its product is quite high. Nonetheless, repurchase behavior is very low. The research design evidently has a problem with
1secondary data.
2reliability.
3validity.
4reporting findings.
Вопрос 26
Data that are observed or collected directly from respondents are called
direct samples.
1secondary data.
2stratified data.
3primary data.
Вопрос 27Ответ открыт бесплатно
The first step in the target market selection process is
1determining which segmentation variables to use.
2selecting specific target markets.
3identifying an appropriate targeting strategy.✓ Правильный ответ
4evaluating relevant market segments.
✓ Правильный ответ
identifying an appropriate targeting strategy.
Вопрос 28
When a company has its sales forecasts prepared by management consultants, economists, or college professors, it is using a(n)
1expert forecasting survey.
2Delphi technique.
3random factor analysis.
4external judgment survey.
Вопрос 29
A forecasting method that predicts sales based on relationships between past sales and other variables is called
1regression analysis.
2customer forecasting surveys.
3the Delphi technique.
4random factor analysis.
Вопрос 30Ответ открыт бесплатно
The sales forecasting method that consists of making a product available to buyers in one or more locations and measuring purchase response is
1a market test.✓ Правильный ответ
2regression analysis.
3trend analysis.
4a survey.
✓ Правильный ответ
a market test.
Вопрос 31
Purchasers who buy products for personal or household use and not for business purposes are called the
1ultimate consumers.
2end-use consumption group.
3business market.
4household purchasing group.
Вопрос 32
In the consumer buying decision process, a buyer will search his or her memory for information about products that might solve the problem they have identified in the
1internal search.
2external search.
3evoked search.
4purchase phase.
Вопрос 33Ответ открыт бесплатно
Which of the following consumer decision-making processes will probably be used in purchasing toothpaste?
1Extended decision making
2Routinized response behavior✓ Правильный ответ
3Intensive decision making
4Limited decision making
✓ Правильный ответ
Routinized response behavior
Вопрос 34
Joann and Rachel are searching for an apartment. They will most likely engage in which one of the following forms of decision making?
1Intensive response behavior
2Limited decision making
3Impulse buying
4Extended decision making
Вопрос 35
People's needs to grow, develop, and achieve their full potential are referred to by Maslow as ____ needs.
1ego
2esteem
3self-actualization
4social
Вопрос 36
Thoughts about who is around when the product is purchased relate to which of the following situational influences?
1Buyer’s mood and condition
2Time perspective
3Reason for purchase
4Social surroundings
Вопрос 37Ответ открыт бесплатно
The development of a person's self-concept is a function of
1learning.
2psychological and social factors.✓ Правильный ответ
3reference groups and opinion leaders.
4roles and family influences.
✓ Правильный ответ
psychological and social factors.
Вопрос 38
Market researchers for a local bakery determined that Jewish people consume 63% of the portion of bagels sold in New York City. This is an example of ____ influence on consumer buying decision processes.
1demographic
2situational
3subcultural
4role
Вопрос 39
The three major types of reference groups are
1membership, aspirational, and advocacy.
2advocacy, avoidance, and approach.
3aspirational, dissociative, and membership.
4actual, implied, and desired.
Вопрос 40Ответ открыт бесплатно
Which of the following is an example of consumer misbehavior?
1Giving a product a poor rating
2Filing a consumer complaint
3Failing to complete a customer survey form
4Shoplifting✓ Правильный ответ
✓ Правильный ответ
Shoplifting
Вопрос 41
Purposeful actions to take advantage of or harm others during a transaction is best described as
1shoplifting.
2consumer piracy.
3consumer fraud.
4organized retail crime.
Вопрос 42
Traditionally, most firms entered international markets
1globally.
2incrementally.
3accidentally.
4domestically.
Вопрос 43Ответ открыт бесплатно
The forces that affect foreign markets may differ dramatically from those affecting domestic markets. This makes a careful ____ a critical part of a successful international marketing strategy.
1political analysis
2regulatory analysis
3social audit
4environmental analysis✓ Правильный ответ
✓ Правильный ответ
environmental analysis
Вопрос 44
In Singapore, the price of imported Scotch is $30 per glass as opposed to Scotch from Singapore, which is $3. Which of the following do you think accounts for the difference in price?
1Exchange control
2Balance of trade
3Import tariff
4Embargo
Вопрос 45
When a glove manufacturer in South Korea is allowed to sell only a certain number of plastic gloves to Japan, that firm is facing a(n)
1tariff.
2embargo.
3restrictive product law.
4quota.
Вопрос 46
Special interest groups and regulatory bodies are ____ forces that must be taken into account in international marketing.
1socioeconomic
2technological
3economic
4political and legal
Вопрос 47Ответ открыт бесплатно
If a certain country considered handshakes in business transactions to be taboo and preferred to use nodding, this would be an example of differences in ____ forces.
1sociocultural✓ Правильный ответ
2political
3sales
4ethical
✓ Правильный ответ
sociocultural
Вопрос 48
The agreement between the United States, Canada, and Mexico that merges these three countries into one marketplace is called
1EU.
2MERCOSUR.
3APEC.
4USMCA.
Вопрос 49
A company not involved in manufacturing that links together buyers and sellers in different countries is usually referred to as a
1franchise.
2contract manufacturer.
3strategic intermediary.
4trading company.
Вопрос 50Ответ открыт бесплатно
Sometimes business partnerships are formed between traditional rivals competing for market share in the same product class. These partnerships are known as
1trading companies.
2contract manufacturers.
3joint ventures.
4strategic alliances.✓ Правильный ответ
✓ Правильный ответ
strategic alliances.
Вопрос 51
Once a company makes a long-term commitment to a foreign market that has a promising political and economic environment, which of the following options then emerges as a possibility?
1Exporting
2Joint venture
3Limited exporting
4Direct ownership
Вопрос 52
The coordination of all the activities involved with the flow and transformation of supplies, products, and information throughout the supply chain to the ultimate consumer is called
1supply chain management.
2vertical channel integration.
3horizontal integration.
4industrial distribution.
Вопрос 53
Which of the following is an incorruptible digital recordkeeping system that can help improve communication and transparency within the supply chain?
1Supply chain management
2Electronic data interchange
3Blockchain
4Cloudchain
Вопрос 54Ответ открыт бесплатно
Order processing, inventory management, materials handling, warehousing, and transportation are the activities that define
1wholesaling.
2retailing.
3logistics.✓ Правильный ответ
4channel management.
✓ Правильный ответ
logistics.
Вопрос 55
What links producers to consumers through the purchase and reselling of products or contractual agreements?
1Marketing intermediaries
2Distributors
3Suppliers
4Middle marketers
Вопрос 56
The major levels of intensity at which a company can choose to distribute its products are ____ distribution.
1vertical and horizontal
2cooperative, conflicting, and integrated
3intensive, extensive, and exclusive
4exclusive, selective, and intensive
Вопрос 57Ответ открыт бесплатно
To expand the number of its retail outlets in the Washington, D.C. area, Whole Foods bought out a small chain of organic food stores in northern Virginia. This type of integration is called
1vertical.
2retail.
3horizontal.✓ Правильный ответ
4upstream.
✓ Правильный ответ
horizontal.
Вопрос 58
A single leader who controls and organizes a marketing channel is called a
1channel champion.
2distribution leader.
3marketing maverick.
4channel captain.
Вопрос 59
The driving force behind marketing channel decisions should be
1convenience.
2cost reduction.
3environmental concerns.
4customer satisfaction.
Вопрос 60Ответ открыт бесплатно
______________ have special expertise in core logistics activities such as warehousing, transportation, inventory management, and information technology and can often perform these activities more efficiently.
1Freight forwarders
2Megacarriers
3Manufacturers' agents
4Third-party logistics firms✓ Правильный ответ
✓ Правильный ответ
Third-party logistics firms
Вопрос 61
A manufacturer has decided to improve its inventory management by maintaining low inventory levels and waiting to purchase materials until right before they are needed in production. This inventory management technique is called
1just-in-time (JIT).
2time management.
3inventory minimization.
4economic order quantity.
Вопрос 62
Advertising that aims to create a more favorable view of a company as a whole in the eyes of various stakeholders is called ____ advertising.
1institutional
2product
3organizational
4pioneer
Вопрос 63
When a company promotes its position on a public issue, this is specifically referred to as ____ advertising.
1institutional
2product
3advocacy
4issue
Вопрос 64Ответ открыт бесплатно
The two major types of product advertising are
1institutional and advocacy.
2pioneer and competitive.✓ Правильный ответ
3competitive and comparative.
4advocacy and competitive.
✓ Правильный ответ
pioneer and competitive.
Вопрос 65
When Subaru’s advertising campaign mentions the Subaru Forester being named a 2019 IIHS Top Safety Pick, it is using _______ advertising.
1reminder
2reinforcement
3competitive
4defensive
Вопрос 66
The first stage in the development of any advertising campaign is
1creating the message.
2setting the budget.
3identifying the advertising target audience.
4defining the advertising objectives.
Вопрос 67Ответ открыт бесплатно
____ is a broad set of communication activities used to create and maintain favorable relations between the organization and its stakeholders.
1Advertising
2Selling
3A press strategy
4Public relations✓ Правильный ответ
✓ Правильный ответ
Public relations
Вопрос 68
Paid personal communication that attempts to inform and persuade customers to purchase products in an exchange situation is called
1advertising.
2sales promotion.
3personal selling.
4publicity.
Вопрос 69
Hunts uses various techniques such as coupons, free samples, and consumer contests to encourage consumers to try its products. All of these marketing activities are considered
1trade sales promotion methods.
2consumer incentives.
3consumer sweepstakes.
4consumer sales promotion methods.
Вопрос 70Ответ открыт бесплатно
The fact that customers may buy “forward,” or buy large amounts that keep them supplied for many months, is a drawback of
1cooperative advertising.
2buying allowances.✓ Правильный ответ
3push money.
4dealer loaders.
✓ Правильный ответ
buying allowances.
Вопрос 71
When a manufacturer rewards retailers based on the number of pieces moved through their scanners, this sales promotion method is known as a
1merchandise allowance.
2count-and-recount allowance.
3buy-back allowance.
4scan-back allowance.
Вопрос 72
Digital media have created opportunities for companies to
1gain more control over what the consumer sees.
2target specific markets.
3offer the same kind of experience as a brick and mortar store.
4manage information that is disseminated through the Web.
Вопрос 73
Electronic media that function using digital codes are called
1digital marketing.
2digital media.
3electronic marketing.
4digital electronics.
Вопрос 74Ответ открыт бесплатно
Marketers’ ability to obtain digital information is referred to as
1accessibility.✓ Правильный ответ
2addressability.
3interactivity.
4connectivity.
✓ Правильный ответ
accessibility.
Вопрос 75
____ uses the internet, mobile, and interactive channels to develop communication and exchanges with customers.
1Digital marketing
2Digital media
3Electronic marketing
4Digital electronics
Вопрос 76
Which of the following refers to the strategic process of distributing, promoting, and pricing products, and discovering the desires of customers using digital media and digital marketing?
1Digital orientation
2Digital media
3Electronic marketing
4Digital electronics
Вопрос 77Ответ открыт бесплатно
.____ includes any attempt to intentionally conduct dishonest activities online.
1Racketeering
2Online spam
3Digital identity theft
4Online fraud✓ Правильный ответ
✓ Правильный ответ
Online fraud
Вопрос 78
Dairy Queen communicates with its customers through ____, which is the most popular social networking site in the world.
1Flickr
2Twitter
3Instagram
4Facebook
Вопрос 79
Due to increasing consumer demand, many television networks are creating ____ of their shows.
1podcasts
2wikis
3virtual realities
4digital characters
Вопрос 80
Which of the following regulates and makes rules for privacy, fraud, and misappropriation of copyrighted intellectual property, as well as other illicit internet activities?
1Federal Internet Commission
2Federal Communication Commission
3Federal Trade Commission
4Federal Bureau of Investigations
Вопрос 81Ответ открыт бесплатно
When influencers fail to disclose a connection to a brand they promote, they may be charged with
1deceptive advertising.✓ Правильный ответ
2online fraud.
3identity theft.
4misappropriation of intellectual property.
✓ Правильный ответ
deceptive advertising.
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