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Вопрос 1Ответ открыт бесплатно
I/O Psychology is a branch of psychology that _____ in the workplace.
1treats psychological disorders
2applies the principles of psychology✓ Правильный ответ
3provides therapy to employees
4all of these equally define I/O psychology
✓ Правильный ответ
applies the principles of psychology
Вопрос 2
I/O psychologists who are involved in ________ study and practice in such areas as employee selection, job analysis, and job evaluation.
1personnel psychology
2organizational psychology
3training and development
4human factors
Вопрос 3
The study of leadership is part of:
1personnel psychology
2training and development
3human factors
4organizational psychology
Вопрос 4
I/O Psychology first started about:
11840
21938
31903
41957
Вопрос 5
Which of the following is the reason for WHY a study obtains certain results?
1Hypothesis
2Idea
3Postulation
4Theory
Вопрос 6Ответ открыт бесплатно
If researchers have trouble forming a hypothesis, they:
1can't conduct their study
2wait until more research is available
3conduct an exploratory study✓ Правильный ответ
4guess about the outcome of a study
✓ Правильный ответ
conduct an exploratory study
Вопрос 7
Conducting a literature review means:
1reading the classics
2seeing if similar research has been conducted
3assessing a study's reading level
4calling other researchers for their opinion
Вопрос 8
After organizational change has occurred, what is the first step in assessing the new culture?
1Determining executive direction
2Training
3Evaluation
4Needs assessment
Вопрос 9
The Harvard Business Review is an example of a:
1journal
2trade magazine
3magazine
4bridge publication
Вопрос 10Ответ открыт бесплатно
What field research gains in _______ it loses in _______.
1control / external validity
2power / control
3internal validity / power
4external validity / control✓ Правильный ответ
✓ Правильный ответ
external validity / control
Вопрос 11
The gathering, analyzing, and structuring of information about a job’s components, characteristics, and requirements is a process called:
1task analysis
2job analysis
3surveying
4job description
Вопрос 12
The _______ is the process of determining the work activities and requirements, and the _______ is the written result.
1job analysis / job description
2job description / job analysis
3job evaluation / job description
4job analysis / job evaluation
Вопрос 13Ответ открыт бесплатно
Which of the following practical uses of job analysis may discover lapses in organizational
communication?
1Training
2Personpower planning
3Organizational analysis✓ Правильный ответ
4Performance appraisal
✓ Правильный ответ
Organizational analysis
Вопрос 14
Which of the following sections in a thorough job description can be used in help wanted advertisements, internal job posting, and company brochures?
1Job title
2Brief summary
3Work activities
4Work context
Вопрос 15
Which of the following is another name for a job competency?
1Work context
2Job factors
3Training requirements
4KSAOs
Вопрос 16
Which of the following is the most common method of conducting a job analysis?
1Observation
2Task analysis
3Interview
4Job participation
Вопрос 17Ответ открыт бесплатно
The ___ is an excellent job analysis method for information about tools and equipment.
1JCI✓ Правильный ответ
2PAQ
3F-JAS
4AET
✓ Правильный ответ
JCI
Вопрос 18
Which of the following job analysis techniques is NOT a good source of information
about competencies?
1CIT
2F-JAS
3AET
4TTA
Вопрос 19
The ______ is the job analysis method created by the federal government to replace the Dictionary of Occupational Titles (DOT).
1FJA
2PAQ
3AET
4O*NET
Вопрос 20Ответ открыт бесплатно
The ___ is an excellent job analysis method for obtaining the physical abilities needed to perform a job.
1JCI
2PAQ
3F-JAS✓ Правильный ответ
4AET
✓ Правильный ответ
F-JAS
Вопрос 21
_____ is the process of attracting people with the right qualifications to apply for the job.
1Job analysis
2Recruitment
3Interviewing
4Selection
Вопрос 22
An organization has difficulty getting enough qualified applicants from its existing employees to fill a vacant position. As a result, the organization seeks qualified applicants from outside the organization. This best exemplifies:
1agency recruitment
2internal recruitment
3external recruitment
4personnel selection
Вопрос 23
Based on the available research, which of the following recruitment strategies may enhance employee morale and motivation?
1Job analysis
2Internal recruitment
3External recruitment
4Use of electronic media
Вопрос 24Ответ открыт бесплатно
Which recruitment method is based on the same principles used to market products to consumers?
1Newspaper advertisements
2Point-of-purchase methods✓ Правильный ответ
3Campus recruiters
4Employment agencies
✓ Правильный ответ
Point-of-purchase methods
Вопрос 25
One of the concessionaires in Yellowstone National Park offers its employees a financial incentive for recommending applicants who are subsequently hired and remain on the job for a specific period of time. This BEST exemplifies:
1internal recruitment
2external recruitment
3an employee referral program
4a situation-wanted recruitment approach
Вопрос 26
The most commonly used method to select employees is:
1employment interviews
2psychological tests
3physical tests
4letters of recommendations
Вопрос 27Ответ открыт бесплатно
Interview questions such as, “Why should I hire you” and “What college subjects do you like best” demonstrate which negative aspect of unstructured interviews?
1Lack of job relatedness✓ Правильный ответ
2Contrast effects
3Primacy effects
4Recency effects
✓ Правильный ответ
Lack of job relatedness
Вопрос 28
In a structured interview, if an applicant gets a point for each part of an answer that taps a main point, she is being scored using the ____ approach.
1key issues
2typical answer
3criterion validity
4Garcia and Perez
Вопрос 29
Cover letters should never be longer than:
11 page
21/2 page
3length doesn't matter
42 pages
Вопрос 30Ответ открыт бесплатно
How many paragraphs does the typical cover letter contain?
1Four✓ Правильный ответ
2Three
3Five
4One
✓ Правильный ответ
Four
Вопрос 31
_______ is the systematic acquisition of skills, rules, concepts, or attitudes that result in improved performance.
1Training
2Motivation
3Job analysis
4Stress management
Вопрос 32
Conducting a _______ analysis is the first step in developing an employee training system.
1organizational
2demographic
3task
4needs
Вопрос 33
Which of the following types of needs analysis has the purpose of determining factors that either facilitate or inhibit training effectiveness?
1Organizational
2Demographic
3Task
4Person
Вопрос 34Ответ открыт бесплатно
A task analysis conducted as part of a training needs assessment is made easier if:
1a person analysis is conducted first
2job descriptions are available✓ Правильный ответ
3training has previously been conducted
✓ Правильный ответ
job descriptions are available
Вопрос 35
Using _______ are perhaps the easiest method of person analysis.
1performance appraisal scores
2surveys
3interviews
4skill and knowledge tests
Вопрос 36
The type of person analysis that yields in-depth answers about training needs and more clearly reveals employee feelings and attitudes is the ________.
1survey
2skill and knowledge test
3performance appraisal score
4interview
Вопрос 37Ответ открыт бесплатно
Modeling is a very useful training method. Which of the following is NOT a characteristic of someone we would model?
1Similarity
2Success
3Status
4Personality✓ Правильный ответ
✓ Правильный ответ
Personality
Вопрос 38
Which training method allows trainees to experience working in many or all of the jobs in an organization, allows for greater flexibility in replacing absent workers, and helps improve job satisfaction?
1Role playing
2Behavior modeling
3Job rotation
4Apprentice training
Вопрос 39
Skill-based pay is primarily a(n) _______ method.
1goal setting
2incentive
3feedback
4modeling
Вопрос 40
Giving employees a 100-item test after they complete a training program is an example of which of the following training evaluation criteria?
1Content validity
2Employee learning
3Application of training
4Employee reactions
Вопрос 41Ответ открыт бесплатно
Organizational _______ is/are the formal system of task and job reporting relationships that determine(s) how employees use resources to achieve organizational goals.
1design
2culture
3structure✓ Правильный ответ
4strategy
5values
✓ Правильный ответ
structure
Вопрос 42
_______ is the combination of skills, knowledge, machines, and computers that are used to produce and distribute goods and services.
1Human resources
2Technology
3Organizational design
4Job design
5Strategy
Вопрос 43
Task _______ is the degree to which programmed solutions are available to people or functions to solve the problems they encounter.
1flexibility
2specialization
3autonomy
4variety
5analyzability
Вопрос 44Ответ открыт бесплатно
_______ is the process by which managers decide how to divide tasks into a specific division of labor.
1Job design✓ Правильный ответ
2Job enlargement
3Span of control
4Task analyzability
5Job integration
✓ Правильный ответ
Job design
Вопрос 45
The goal of the job design process is to
1place employees in specific positions.
2create an efficient division of labor among employees.
3reduce the number of roles available.
4increase the number of tasks performed by each employee.
5minimize job specialization
Вопрос 46
_______ is increasing the number of different tasks in a given job by changing the division of labor.
1Job simplification
2Job enlargement
3Job enrichment
4Span of control
5Job autonomy
Вопрос 47
_______ is the degree to which a position requires a worker to use a wide range of knowledge and abilities.
1Task identity
2Task significance
3Job autonomy
4Skill variety
5Job feedback
Вопрос 48Ответ открыт бесплатно
A(n) _______ culture develops an emphasis on close supervision and hierarchical authority.
1adaptive
2self-managed
3inert✓ Правильный ответ
4normative
5ethical
✓ Правильный ответ
inert
Вопрос 49
A large, multidomestic organization recently adopted a geographic structure, with numerous divisions. What mechanism would best increase communication and coordination between divisions in this complex structure?
1liaison roles
2task forces
3cross-functional teams
4integrating roles
5ad-hoc committees
Вопрос 50
When designing an organizational structure in a business with high levels of uncertainty, a(n) _______ structure is best.
1adaptive
2job simplification
3tall organizational
4mechanistic
5inert
Вопрос 51Ответ открыт бесплатно
The statement "It's not fair to pay a bad employee the same amount of money as an excellent employee" exemplifies the need for accurate performance appraisals in:
1determining salary increases✓ Правильный ответ
2making promotion decisions
3employee training and feedback
4training needs assessment
✓ Правильный ответ
determining salary increases
Вопрос 52
Which of the following is the most important use of performance evaluation results?
1Employee compensation
2Employee promotion
3Employee training and feedback
4Personnel research
Вопрос 53
Whereas supervisors see the _______ of an employees effort, peers often see the _______.
1actual behavior / end result
2end result / actual behavior
3physical part / mental part
4mental part / physical part
Вопрос 54Ответ открыт бесплатно
Which of the following performance appraisal evaluators is not common or well regarded by managers?
1Supervisor
2Peer
3Subordinate
4Customer✓ Правильный ответ
✓ Правильный ответ
Customer
Вопрос 55
According to most research, subordinate feedback results in:
1higher supervisor turnover
2bad feelings among employees
3increased supervisor performance
4subordinates being fired
Вопрос 56
Self-appraisals of performance appear to be most accurate when the purpose of the self-appraisal is for:
1promotions
2salary increases
3administrative purposes
4research
Вопрос 57
According to your text, a performance appraisal instrument focuses on many areas. Which of the following is NOT one of the areas listed in your text?
1Traits
2Competencies
3Tasks
4Cognition
Вопрос 58Ответ открыт бесплатно
Which of the following performance appraisal dimensions focuses on what an employee accomplishes?
1Traits
2Behaviors
3Goals✓ Правильный ответ
4Cognition
✓ Правильный ответ
Goals
Вопрос 59
An employee's attendance can be separated into several different criteria. According to your text, which of the following is NOT a criteria used to measure attendance?
1Absenteeism
2Resignations
3Tardiness
4Tenure
Вопрос 60
The most common type of rating scale is the _______scale.
1behavioral anchored rating
2behavioral observation
3graphic rating
4forced choice rating
Вопрос 61Ответ открыт бесплатно
_______ is the process by which a person exerts influence over others and inspires, motivates, and directs their activities.
1Empowerment
2Consideration
3Leadership✓ Правильный ответ
4Benchmarking
5Management
✓ Правильный ответ
Leadership
Вопрос 62
_______ are those organization members who establish and implement procedures and processes to ensure smooth functioning and are accountable for goal accomplishment.
1Leaders
2Employees
3Trainees
4Facilitators
5Managers
Вопрос 63
A servant leader is most likely to
1tightly monitor employees and make frequent demands of them to serve the organization.
2expect followers to accept and implement decisions without questioning.
3focus on the needs of the organization being served, rather than on followers' needs.
4focus on his or her own personal well-being rather than on the needs of others.
5focus on listening to and motivating employees.
Вопрос 64
Legitimate power
1fosters high performance if used often and consistently.
2respects employee dignity and is highly ethical.
3is heavily influenced by personal leadership style.
4helps clarify expectations between managers and employees.
5is a cornerstone of effective leadership.
Вопрос 65Ответ открыт бесплатно
To be effective as a manager, one should use coercive power
1sparingly because it can cause employees stress.✓ Правильный ответ
2occasionally as it can be too expensive.
3to control employee behavior.
4to ensure employees meet department goals on time.
5use coercive power frequently to standardize employee outputs.
✓ Правильный ответ
sparingly because it can cause employees stress.
Вопрос 66
_______ are the two basic leader behaviors identified by the behavior model of leadership.
1Intrinsic and extrinsic
2Instrumental and terminal
3Task-structure and task-orientation
4Rewarding and coercing
5Consideration and initiating structure
Вопрос 67
_______ models propose that whether a leader who possesses certain traits or performs certain behaviors is effective depends on the situation or context.
1Trait
2Contingency
3Empowerment
4Behavior
5Structural
Вопрос 68Ответ открыт бесплатно
According to the path–goal theory, achievement-oriented behaviors
1support employees who are experiencing high levels of stress.
2motivate employees to perform at the highest level possible.✓ Правильный ответ
3clear a subordinate's path of challenges and obstacles.
4express care and concern for employees.
5are most effective when applied to employees who are not highly motivated.
✓ Правильный ответ
motivate employees to perform at the highest level possible.
Вопрос 69
Setting goals and assigning tasks are considered _______ behaviors in the context of path–goal theory.
1directive
2supportive
3relationship-oriented
4affiliation-oriented
5instrumental
Вопрос 70
A high level of _______ may help leaders develop a vision for their organizations, motivate their employees to commit to this vision, and energize them to enthusiastically work to achieve this vision.
1emotional intelligence
2expectancy
3reward power
4coercive power
5consideration
Вопрос 71
A manager who asks such questions as "Why are we doing this?" and "How and when did we start doing this?" is:
1a whiner
2ready to downsize the organization
3about to reorganize a work unit
4conducting a sacred cow hunt
Вопрос 72Ответ открыт бесплатно
Bill is required to complete five forms for every request he makes. Bill is upset because
he considers theses forms to be examples of a:
1meeting cow
2Holstein cow
3speed cow
4paper cow✓ Правильный ответ
✓ Правильный ответ
paper cow
Вопрос 73
Which of the following would most likely say If it's broke, I'll help fix it?
1Change analyst
2Change agent
3Receptive changer
4Change resister
Вопрос 74
According to Denton (1996), what is the first step in implementing change?
1Communicating details
2Creating an atmosphere for change
3Determining a time frame for change
4Assessing training needs
Вопрос 75Ответ открыт бесплатно
Which of the following is NOT a step in changing organizational culture?
1Socializing new employees
2Creating dissatisfaction with the old culture
3Avoiding rituals✓ Правильный ответ
4Hiring people compatible with the new culture
✓ Правильный ответ
Avoiding rituals
Вопрос 76
According to Sherriton and Stern (1997), what is the fifth and final step in assessing the new culture following organizational change?
1Needs assessment
2Determining executive direction
3Training
4Evaluation of the new culture
Вопрос 77
Survivors of layoffs:
1tend to quickly leave the company
2are more apt to take risks
3have lower role ambiguity
4lose self-confidence
Вопрос 78
To reduce misunderstandings about levels of control, _______ should be used.
1the Vroom-Yetton model
2the two-factor theory
3empowerment charts
4memos and e-mail
Вопрос 79Ответ открыт бесплатно
Most companies that downsize:
1reduce expenses
2have fewer disability claims
3have increased productivity
4do not increase their financial success✓ Правильный ответ
✓ Правильный ответ
do not increase their financial success
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