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Human Resource Management.m

Human Resource Management.m

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61 вопрос Вариант 1 Доступ 7 дней
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Вопросы и варианты

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Вопрос 1

Which of the following statements is true of the functions of human resource management?

  1. It is a clerical operation in large companies concerned with payroll and employee records.
  2. It refers to a department which looks into the legal ramifications of policies and procedures that affect only the employees in an organization.
  3. It is a function concerned with costs, planning, and the implications of various strategies for organizations.
  4. It refers to a design of formal systems in an organization to manage human talent for accomplishing organizational goals.
Вопрос 2

A useful way to measure the productivity of a workforce is:

  1. to determine the total cost of people required for each unit of output.
  2. to determine the total cost of people required for an output of 100 units.
  3. to determine the total cost of people required to complete a day’s worth of work.
  4. to determine the total cost of people required to complete a year’s worth of work.
Вопрос 3

…, a method to increase employee productivity, involves eliminating layers of management and changing reporting relationships, as well as cutting staff through downsizing, layoffs, and early retirement buyout programs.

  1. Organizational restructuring
  2. Redesigning work
  3. Aligning human resource activity
  4. Outsourcing
Вопрос 4

…, a method to increase employee productivity, involves having fewer employees who perform multiple job tasks.

  1. Organizational restructuring
  2. Aligning HR activity
  3. Outsourcing
  4. Redesigning work
Вопрос 5

…, a method to increase employee productivity, includes ensuring that staffing, training and development, performance management, and compensation are not working to offset productivity.

  1. Outsourcing
  2. Redesigning work
  3. Aligning human resource activity
  4. Organizational restructuring
Вопрос 6

Which of the following is a part of the process of redesigning work?

  1. Reshaping jobs because of technology changes
  2. Revising organizational structures
  3. Training, developing, and evaluating employees
  4. Outsourcing operations internationally
Вопрос 7

Which of the following is a part of the process of aligning human resource activities?

  1. Changing workloads and combining jobs
  2. Revising organizational structure
  3. Using domestic vendors instead of employees
  4. Training, developing, and staffing
Вопрос 8

Which of the following is true of the administrative role of human resource departments?

  1. It involves managing most human resource activities in keeping with strategies and operations that have been identified by management.
  2. It involves helping to define the strategy relative to human capital and its contribution to organizational results.
  3. It involves identifying possible strategies to attract and retain talent with a focus on organizational growth.
  4. It focuses on record keeping, including essential legal paperwork and policy implementation.
Вопрос 9

Which of the following is true of the operational role of human resource departments?

  1. It involves focusing on clerical administration and recordkeeping, including essential legal paperwork and policy implementation.
  2. It involves identifying possible strategies to attract and retain talent with a focus on organizational growth.
  3. It involves managing most human resource activities in keeping with the strategies that have been identified by management.
  4. It involves helping to define the strategy relative to human capital and its contribution to organizational results.
Вопрос 10

A person who is responsible for performing a variety of human resource activities is known as a …

  1. human resource specialist
  2. human resource planner
  3. human resource strategist
  4. human resource generalist
Вопрос 11

Company WannaBeeBetter decides to conduct … to examine the flow and coordination of work throughout the organization with the intent of improving productivity as well as employee satisfaction and involvement.

  1. a job enrichment program
  2. a workflow analysis
  3. a job redesign
  4. a virtual team initiative
Вопрос 12

Increasing the depth of a job by adding responsibility for planning, organizing, controlling, or evaluating the job is called …

  1. job enrichment
  2. job enlargement
  3. job rotation
  4. job sharing
Вопрос 13

Which of the following is an example of job enrichment?

  1. Reducing the flexibility given to an employee to get the work done on time
  2. Directing feedback reports only to the management and not to the employee
  3. Increasing an employee’s compensation for exceptional performance
  4. Increasing a person’s accountability for work and reducing “micro-managing” of employees
Вопрос 14

… is the process of shifting a person from job to job.

  1. Job enrichment
  2. Job enlargement
  3. Job rotation
  4. Job sharing
Вопрос 15

The extent to which the work requires several activities for successful completion indicates its …

  1. task significance
  2. autonomy
  3. skill variety
  4. job scope
Вопрос 16

The extent of individual freedom and discretion in the work and its scheduling is called …

  1. skill variety
  2. feedback
  3. task identity
  4. autonomy
Вопрос 17

With respect to the special types of teams in an organization, a team which is separated geographically but linked by communications technology is called a … team.

  1. virtual
  2. self-directed
  3. cyber
  4. special-purpose
Вопрос 18

Inflation of jobs and job titles occurs when …

  1. a manager or an employee performs above the expectations of the job
  2. people overstate the importance and significance of their job
  3. an employee is over-paid for his or her job
  4. people take on additional tasks that are not directly related to their role or haven’t been assigned
Вопрос 19

With respect to the job description components, the … section of the job description may contain the job title, department, reporting relationships, and location.

  1. approvals
  2. identification
  3. general
Вопрос 20

With respect to the job description components, the … section often includes statements which allow the employer some discretion in changing the employees’ job duties.

  1. job specification
  2. general summary
  3. disclaimers and approvals
  4. essential job functions and duties
Вопрос 21

Employee Performance = …

  1. ability X effort + support
  2. ability X effort X support
  3. ability/ effort X support
  4. ability + effort/ support
Вопрос 22

Maslow’s hierarchy and Herzberg’s two-factor theory are similar in that they both focus on …

  1. equity
  2. psychological contracts
  3. human need fulfillment
  4. individual ability and knowledge
Вопрос 23

The perceived fairness of what a person does compared with what the person receives forms the essence of … theory.

  1. needs
  2. two factor
  3. equity
  4. expectancy
Вопрос 24

Which of the following is a component of psychological contracts?

  1. Policy manuals
  2. Handbooks
  3. Brand
  4. Loyalty
Вопрос 25

Which of the following is a characteristic of an engaged employee?

  1. An engaged employee puts in extra effort beyond the minimum required
  2. An engaged employee is motivated to perform extra effort only if given additional pay
  3. An engaged employee does only the basic job requirements
  4. An engaged employee is a “clock-watcher” who dashes out of work at the earliest possible moment each day
Вопрос 26

Which of the following is a sign that an employee is not engaged?

  1. Is fully involved in the job
  2. Employs both effort and thought
  3. Is fully invested in job
  4. Reacts only to pay
Вопрос 27

Recruiting and advertising expenses are considered … that organizations incur to fill positions that are vacant as a result of employee turnover.

  1. replacement costs
  2. psychological costs
  3. intangible costs
  4. turnover metrics
Вопрос 28

Which of the following is an example of “intangible” or “Intrinsic” employee recognition?

  1. Positive feedback from manager
  2. “Employee of the month” plaque
  3. Financial reward
  4. Perfect-attendance certificate
Вопрос 29

According to the process for managing retention, employee surveys are a component of …

  1. evaluation and follow-up
  2. management interventions
  3. measurement and assessment
  4. skill set of the workforce
Вопрос 30

According to the process for managing retention, … is a component of management intervention.

  1. employee survey
  2. orientation and training
  3. regular review of turnover data
  4. data analysis
Вопрос 31

The external supply pool from which employers attract employees are known as the …

  1. labor markets
  2. labor force population
  3. applicant population
  4. applicant pool
Вопрос 32

In an intensive recruiting campaign, a company …

  1. hires employees in many different phases
  2. hires only skilled employees
  3. hires a given number of employees in a short period of time
  4. hires employees only from one particular source every year
Вопрос 33

… can be done to improve the number and quality of recruiting candidates, and to reduce the internal HR employee time devoted to recruiting.

  1. Recruitment process outsourcing
  2. Organization-based recruiting
  3. Selection by HR only
  4. Recruiting by senior managers only
Вопрос 34

Which of the following is a challenge of utilizing flexible staffing?

  1. It could create a rigid workplace model in some organizations.
  2. It increases time spent on recruiting efforts.
  3. There is a high risk of litigation associated with the termination of workers.
  4. Employee motivation could be low because of the lack of opportunity for internal advancement.
Вопрос 35

Which of the following is an advantage of flexible staffing?

  1. Flexible workers almost always exhibit better job performance than traditional workers.
  2. Temporary work contracts encourage development of individual skill.
  3. Severance benefits need not be provided when the work ends.
  4. Motivation will be high due to the availability of long-term employment.
Вопрос 36

Which of the following is a disadvantage of Internet job boards?

  1. They tend to attract people who are not serious about changing jobs.
  2. They offer access to very few candidates.
  3. They cost more than other sources of recruitment.
  4. They are not useful for generating applicant responses.
Вопрос 37

One of the advantages of recruiting over the Internet is that it …

  1. discards the need for expensive software
  2. attracts only qualified applicants
  3. is easier to administer
  4. allows applicants to respond quickly to job postings
Вопрос 38

A major disadvantage of Internet recruiting is that …

  1. it costs more than any other recruiting method
  2. its reach is very narrow
  3. it typically results in a very homogeneous (i.e., not diverse) applicant pool
  4. it can create additional work for HR staff members internally
Вопрос 39

Which of the following is an advantage of external recruiting?

  1. The recruiting process involves far less time and money.
  2. New hires require a shorter adjustment and orientation time.
  3. New hires may bring new industry insights and expertise.
  4. Recruiters have to evaluate only a few applications.
Вопрос 40

The success of a job advertisement can best be judged by …

  1. the number of applicants produced per dollar spent
  2. the total number of applicants shortlisted for an interview
  3. the total number of qualified applicants generated
  4. the performance and tenure of the selected employees
Вопрос 41

In addition to deciding whether a job applicant fits the organization as a whole, the hiring manager should think about … for the employee, by asking “Can our company provide the right job for this person?”

  1. orientation
  2. placement
  3. training
  4. recruitment
Вопрос 42

Selection and placement activities typically focus on the applicant’s …

  1. physical appearance
  2. intention to quit
  3. KSAs (Knowledge , skills, attributes)
  4. references
Вопрос 43

Questions that ask for … in the job application form should not be asked because they may violate anti-discrimination EEO (Equal employment opportunity) legislation.

  1. felony conviction history
  2. home address
  3. marital status
  4. prior work experience
Вопрос 44

Instruments that assess an individual’s capacity to perform in a specific manner are known as … tests.

  1. personality
  2. integrity
  3. ability
  4. behavioral
Вопрос 45

An assessment center is …

  1. the first step in a typical selection process
  2. a place where written tests are held
  3. a means of selection involving a series of evaluative exercises and tests
  4. a place where prospective employees are evaluated on their performance
Вопрос 46

As a part of the selection process, many organizations use … to simulate job tasks.

  1. cognitive ability tests
  2. polygraphs
  3. integrity tests
  4. work samples
Вопрос 47

A(n) … interview uses a set of standardized questions asked of all job applicants.

  1. structured
  2. nondirective
  3. stress
  4. unstructured
Вопрос 48

Which of the following questions is an example of a behavioral interview?

  1. What did you like best about your previous job?
  2. What did you do to complete your previous project on time?
  3. What would you say is your biggest strength?
  4. What is your educational qualification and job experience?
Вопрос 49

Andrea is very good at recognizing and regulating her own feelings as well as empathizing with others. Given these strengths, Andrea would most likely score highly on which type of test?

  1. Situational interview
  2. Integrity test
  3. Emotional intelligence test
  4. Polygraph test
Вопрос 50

As Director of HR at a telecommunications company, Veronica noticed high turnover amongst recently hired employees. To address this issue, Veronica instituted a policy in which all interviewers include … to help weed out applicants who are likely to quit soon after they are hired.

  1. polygraphs
  2. realistic job previews
  3. stress questions
  4. medical tests
Вопрос 51

… training provides long-term focus to enhance individual and organizational capabilities for the future.

  1. Informal spontanaeous
  2. Mandatory
  3. Outsourced
  4. Developmental and career
Вопрос 52

Which of the following is an example of mandatory training?

  1. Anti-discrimination and harassment training
  2. Problem analysis training
  3. Leadership skills training
  4. Employee orientation/onboarding
Вопрос 53

A person’s knowledge about other cultures is … component of intercultural competence.

  1. a cognitive (thinking and operational part of the brain)
  2. a behavioral
  3. a psychological
  4. an emotional
Вопрос 54

A person’s actions in cross-cultural situations reflect the … component of his or her intercultural competence.

  1. cognitive
  2. behavioral
  3. knowledge
  4. emotional
Вопрос 55

Social skills training focusing on intercultural situations is an example of … training.

  1. cognitive
  2. behavioral
  3. emotional
  4. linguistic
Вопрос 56

Also called onboarding, … is the most important and widely conducted type of regular training done for new employees.

  1. coordination
  2. retraining
  3. skills upgrading
  4. orientation
Вопрос 57

When used in the context of a needs assessment, performance appraisals are an example of a source of …

  1. compensation analysis
  2. organizational analysis
  3. external analysis
  4. individual analysis
Вопрос 58

In training delivery, which of the following mediums is most likely to result in the active production of the skills and behaviors that will be used on the job?

  1. Lectures
  2. Podcasts
  3. Simulations
  4. Mentoring
Вопрос 59

In training delivery, which of the following mediums most clearly allows individuals to work through the training materials at their own pace?

  1. Blended training
  2. Teleconferencing
  3. E-learning online training courses
  4. Mentoring
Вопрос 60

Having trainees perform tasks that are part of the job is typically done to …

  1. reduce training costs
  2. save time spent in training
  3. provide the trainees with practice
  4. follow-up on training
Вопрос 61

Which of the following measures will reduce the risk of wasting time on training employees for a specialty that might become obsolete?

  1. developing employees for a specialized job through simulation training
  2. focusing on developing talent pools
  3. allocating employees to specific vacancies
  4. assigning high-potential individuals to specialized jobs without training