5…Enterprise Resource Planning (ERP) program
6…a contract between a service provider and the end user
7…help with management and control over all aspects of the company’s business
8…collect customer behavior
Вопрос 10
Put the words in order to make a sentence:
1good infrastructure
2architecture
3ensures
4that computer
5systems
6are working
7efficiently
Вопрос 11Ответ открыт бесплатно
Read the case study and select the correct answer (there is only one correct answer):
Case study: A company is implementing a new corporate information system. The IT department is responsible for assessing the existing hardware and software to determine if upgrades or replacements are necessary. As a member of the IT team, what factors would you consider when making recommendations?
1The cost of new hardware and software, the compatibility with existing systems, and the scalability of the solution.✓ Правильный ответ
2The personal preferences of the IT team, the user interface of the new system, and the potential for new features.
3The availability of training for employees, the current workload of the IT department, and the popularity of the vendor in the industry.
✓ Правильный ответ
The cost of new hardware and software, the compatibility with existing systems, and the scalability of the solution.
Вопрос 12
Put the correct conjunction of purpose:
CRM is a software used … consolidate customer information and document it into a single CRM database.
5the physical components of a computer or electronic device, such as the keyboard, mouse, monitor, and motherboard✓ Правильный ответ
6programs and applications that run on a computer or mobile device to perform specific tasks or functions✓ Правильный ответ
7a collection of organized data that can be easily accessed, managed, and updated✓ Правильный ответ
8the integrated management of main business processes, often in real time and mediated by software and technology.✓ Правильный ответ
✓ Правильный ответ
hardware = the physical components of a computer or electronic device, such as the keyboard, mouse, monitor, and motherboard ; software = programs and applications that run on a computer or mobile device to perform specific tasks or functions ; database = a collection of organized data that can be easily accessed, managed, and updated ; ERP = the integrated management of main business processes, often in real time and mediated by software and technology.
Вопрос 15
Put the words in order to make a sentence:
1service
2level
3agreement
4is a contract
5between a service provider
6and a client
Вопрос 16
The data exchange is …
1the transfer of information between different systems, applications or devices.
2the transfer of money between different systems, applications or devices.
3the transfer of goods between different systems, applications or devices.
4the transfer of energy between different systems, applications or devices.
Вопрос 17
The main purpose of an ERP (enterprise resource planning) system is …
1to manage a company's interactions with customers
2to track customer behavior, preferences, and purchase history
3to manage a company's resources such as inventory, production, and finances
4to build stronger relationships with customers
Вопрос 18Ответ открыт бесплатно
The following could be considered a part of IT infrastructure… (choose 3 correct answers)
1hardware✓ Правильный ответ
2network resources✓ Правильный ответ
3software✓ Правильный ответ
4databases
✓ Правильный ответ
hardware ; network resources ; software
Вопрос 19
Some examples of corporate information systems are …
2email systems, social media platforms, and search engines.
3accounting software, graphic design software, and video editing software.
4Internet and business applications.
Вопрос 20
Big data is … scalable than traditional data.
1less
2more
3the most
4the least
Вопрос 21
Read the case study and select the correct answer (there is only one correct answer):
A pharmaceutical company has recently implemented a new corporate information system to streamline their operations. However, the employees are struggling to navigate the system, resulting in a decrease in productivity and an increase in errors.
What could help solve this issue?
1IT consultants should evaluate the system and provide recommendations for improvements.
2IT consultants should provide additional training for employees on how to use the system and its features.
3IT consultants should remove the system and go back to using the old, familiar methods of operation.
Вопрос 22Ответ открыт бесплатно
Read the case study and select the correct answer (there is only one correct answer):
Company X is facing difficulty in managing their business processes and feels like they need a more advanced system to take care of their day-to-day operations in a more efficient way. Which system would be more effective to implement?
1an enterprise resource planning (ERP) system to streamline its operations and improve overall productivity.✓ Правильный ответ
2a centralized security management (CSM) system to manage all aspects of security through a central IT department.
3a human resource information system (HRIS) to identify the HR information that is needed for every area of the organization
✓ Правильный ответ
an enterprise resource planning (ERP) system to streamline its operations and improve overall productivity.
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