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101 вопрос Вариант 190 Доступ 7 дней
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Вопрос 1

“…are social inventions for accomplishing goals through group efforts”

  1. Management
  2. Leadership
  3. Organization
  4. Behavior
Вопрос 2

A study of human behavior in organizational settings is

  1. Individual behavior
  2. Organizational behavior
  3. Group behavior
  4. None of these
Вопрос 3

Scientific Management approach is developed by

  1. Elton Mayo
  2. F.W. Taylor
  3. Henry Fayol
  4. Maslow
Вопрос 4

Who proposed “bureaucratic structure” is suitable for all organization

  1. Elton Mayo
  2. F.W. Taylor
  3. Henry Fayol
  4. Max Weber
Вопрос 5

“Hawthrone experiment” which was a real beginning of applied research in OB was conducted by

  1. Elton Mayo
  2. F.W. Taylor
  3. Henry Fayol
  4. Max Weber
Вопрос 6

Process or administrative theory of organization is being given by

  1. Elton Mayo
  2. F.W. Taylor
  3. Henry Fayol
  4. Max Weber
Вопрос 7

Whose concept states that interpersonal and human relations may lead to productivity

  1. Elton Mayo
  2. F.W. Taylor
  3. Henry Fayol
  4. Max Weber
Вопрос 8

Today’s organization are

  1. Open system
  2. Open as well as closed
  3. Closed system
  4. None of these
Вопрос 9

Which organization theory can be understood by IF and THEN relationship

  1. System approach
  2. Process approach
  3. Contingency approach
  4. Scientific approach
Вопрос 10

Organization Behavior is not a /an

  1. A separate field of study
  2. Normative science
  3. Applied science
  4. Pessimistic approach
Вопрос 11

“Cognitive theory” of learning was given by

  1. Skinner
  2. Tolman
  3. Pavlov
  4. Piajet
Вопрос 12

Extension of behavior modification into organization is called

  1. Enrichment
  2. OB Mod
  3. Enlargement
  4. OB Ext
Вопрос 13

…is a relatively permanent change in behavior that occurs as a result of experience

  1. Behavior modification
  2. Motivation
  3. Learning
  4. Skills
Вопрос 14

…is largely childish, irrational, never satisfied, demanding and destructive of others

  1. Ego
  2. Negative ego
  3. Super ego
  4. Id
Вопрос 15

…represent noblest thoughts, ideals et

  1. Ego
  2. Negative ego
  3. Super ego
  4. Id
Вопрос 16

…is reality and practical oriented part of thinking

  1. Ego
  2. Negative ego
  3. Super ego
  4. Id
Вопрос 17

Thematic Apperception Test (TAT) is designed to understand

  1. Perception of individual
  2. Learning of individual
  3. Personality of individual
  4. None of these
Вопрос 18

… is “the reactions of individuals to new or threatening factors in their work environments”

  1. Attitude
  2. Dissonance
  3. Stress
  4. Disappointment
Вопрос 19

Which of the following is/are not job related source of stress

  1. Role ambiguity
  2. Ethical dilemmas
  3. Role overload
  4. Career concerns
Вопрос 20

Which of the following is/are not organizational factors causing stress

  1. Task demand
  2. Role conflict
  3. Role demand
  4. Satisfaction
Вопрос 21

Which of the following is / are not a method of managing stress

  1. Time management
  2. Role Analysis techniques (RAT)
  3. Supervisor training
  4. Rorschach test
Вопрос 22

…refers to the negotiation or an agreement between two groups

  1. Contracting
  2. Pressure tactics
  3. Co-opting
  4. None of these
Вопрос 23

Which of the following methods is/are used to solve intergroup conflicts indirectly

  1. Avoidance
  2. Bargaining
  3. Encouragement
Вопрос 24

Which of the following is / are not direct method to solve intergroup conflicts

  1. Problem solving
  2. Removing key figures in conflict
  3. Domination by the management
  4. Persuasion
Вопрос 25

A technique to bring changes in the entire organization, rather man focusing attention on individuals to bring changes easily.

  1. Organizational development
  2. Organizational culture
  3. Organizational change
  4. Organizational conflicts
Вопрос 26

Which of the following is NOT an important issue relating to goal-setting theory?

  1. Goal specificity
  2. Feedback
  3. Equity among workers
  4. Defining the goal
Вопрос 27

Behaviour, power, and conflict are central areas of study for…

  1. sociologist
  2. Anthropologists
  3. Social psychologists
  4. Operations analysts
Вопрос 28

When a bank robber points a gun at a bank employee, his base of power is:

  1. Coercive
  2. Punitive
  3. Positional
  4. Authoritative
Вопрос 29

The managers of a multinational company are located in France, India, Brazil, and the United States. Which decision-making technique seems most reasonable for this organization?

  1. A postal service interaction
  2. A brainstorming session
  3. A nominal discussion
  4. An electronic meeting
Вопрос 30

What do we call it when we judge someone on the basis of our perception?

  1. Stereotyping
  2. Categorizing
  3. Halo effect
  4. Prototyping
Вопрос 31

Sobha is an honest and straightforward person. She believes her employees are all similarly honest and straightforward, ignoring signs that they may be manipulating her.

  1. What perceptual shortcut is Sobha most likely using?
  2. Contrast effect
  3. Halo effect
  4. Stereotyping
  5. Projection
Вопрос 32

Sathish has a low absenteeism rate. He takes responsibility for his health and has good health habits. He is likely to have a(an):

  1. Internal locus of control
  2. External locus of control
  3. Core locus of control
  4. High emotional stability level
Вопрос 33

Raju believes that men perform better in oral presentations than women. What shortcut has been used in this case?

  1. The halo effect
  2. Projection
  3. The contrast effect
  4. Stereotyping
Вопрос 34

Mr. Manoj, Manager ABC Company found that skills of workers and machinery used by them as compared to the competitors in the market are obsolete within a year, which type of challenge ABC Company is facing?

  1. High Quality and Low Quality
  2. Globalization and Culture
  3. Rapid Pace of Change
  4. Multiple Stakeholders
Вопрос 35

According to Robert Katz, when managers have the mental ability to analyze and diagnose complex situations, they possess …skills.

  1. Technical
  2. Leadership
  3. Problem-solving
  4. Conceptual
Вопрос 36

What sort of goals does Management By Objectives (MBO) emphasize?

  1. Tangible, verifiable and measurable
  2. Challenging, emotional and constructive
  3. Achievable, controllable and profitable
  4. Hierarchical, attainable and effective
Вопрос 37

Today’s managers understand that the success of any effort at improving quality and productivity must include…

  1. Quality management programs
  2. Employee's participation
  3. Customer service improvements
  4. Manufacturing simplification
Вопрос 38

Which of the following would be least likely to pose a barrier to cross-cultural communications?

  1. Tone difference
  2. Political correctness
  3. Word connotations
  4. Differences among perceptions
Вопрос 39

Which of the following theory is proposed by Clayton Alderfer?

  1. Theory X and Theory Y
  2. Hierarchy of Needs
  3. ERG Theory
  4. Theory
Вопрос 40

Concept of MBO was introduced by:

  1. Peter. F.Drucker
  2. Henry Fayol
  3. Mary Parker
  4. Philip Kotler
Вопрос 41

Mr. Sunil’s one-day salary was deducted because of his uninformed leave, as he was already warned about this behaviour. It is an example of which method of shaping behaviours?

  1. Reinforcement
  2. punishment
  3. Positive Reinforcement
  4. Negative Reinforcement
Вопрос 42

While managing political behaviours in organization, the manager requires discouraging:

  1. Negotiation
  2. Relationships
  3. Self interest
  4. Dialogue
Вопрос 43

People with which type of personality trait commonly make poor decisions because they make them too fast?

  1. Type As
  2. Self-monitors
  3. Type Bs
  4. Extroverts
Вопрос 44

Which of the following is an environmental force that shapes personality?

  1. Gender
  2. Experience
  3. Height
  4. Brain size
Вопрос 45

Factors other than satisfaction that impact one’s decision to leave a current job include all of the following EXCEPT:

  1. Labour market conditions
  2. Organizational citizenship behavior
  3. Length of tenure with the organization
  4. Expectations about alternative job opportunities
Вопрос 46

Praveen is dissatisfied with his job but believes that his supervisor is a good man who will do the right thing. Praveen has decided that if he just waits, conditions will improve. Praveen’s approach to this problem is termed as:

  1. Exit
  2. Loyalty
  3. Voice
  4. Neglect
Вопрос 47

Which of the following leadership behaviours are identified by the path-goal theory?

  1. Supportive, employee-oriented, laissez-faire and participative
  2. Achievement-oriented, supportive, humanistic, and directive
  3. Participative, achievement-oriented, directive, and supportive
  4. Directive, participative, supportive, and laissez-faire
Вопрос 48

Which of the following is not a trait dimension in Big 5 personality trait?

  1. Extroversion
  2. Ego
  3. Agreeableness
  4. Culture
Вопрос 49

In which stage of the conflict process does conflict become visible?

  1. Illumination
  2. Behaviour
  3. Intentions
  4. Cognition
Вопрос 50

Which dimension of Big 5 personality traits represents artistically sensitive, refined etc.

  1. Culture
  2. Conscientiousness
  3. Emotional stability
  4. Extroversion
Вопрос 51

…refers to the network of personal and social relations that is developed spontaneously between people associated with each other.

  1. Formal organization
  2. Business organization
  3. Informal organization
  4. Government organization
Вопрос 52

The cognitive process through which an individual selects, organizes but misinterprets environmental stimuli is known as…

  1. Perception
  2. Selective Perception
  3. Projection
  4. Mis-Perception
Вопрос 53

The more consistent behaviour, the more the observer is inclined to…

  1. Attribute it to interpretation
  2. Attribute it to consensus
  3. Attribute it to internal causes
  4. Attribute it to external causes
Вопрос 54

Which of the following is one of the relationships proposed in expectancy theory?

  1. Reward-satisfaction relationship
  2. Rewards-personal goals relationship
  3. Satisfaction-performance relationship
  4. Effort-satisfaction relationship
Вопрос 55

In Maslow’s hierarchy needs which of the following pair of needs is ranked as” lower order needs”?

  1. Physiological and safety needs
  2. Self actualization and safety needs
  3. Physiological and social need
  4. Social and esteem needs
Вопрос 56

Maslow grouped the five needs into two categories

  1. Higher-order needs and Lower-order needs
  2. Self needs and others needs
  3. Supreme needs and local needs
  4. Luxurious needs and comfort needs
Вопрос 57

If everyone who is faced with a similar situation responds in the same way, attribution theory states that the behaviour shows…

  1. Consensus
  2. Reliability
  3. Similarity
  4. Consistency
Вопрос 58

Your boss never gives you the benefit of the doubt. When you were late back from lunch, he assumed that you had simply taken too much time. He never considered that the elevators were out and you had to walk up 10 flights of stairs. Your boss is guilty of …

  1. Self-serving bias
  2. Fundamental attribution error
  3. Selective perception
  4. Inconsistency
Вопрос 59

Mr.Sajeev rated Mr. Rajiv high in his job evaluation because both belong to same area and graduated from the same University. It is an example of:

  1. Central Tendency
  2. Similar-to-me effect
  3. Halo effect
  4. Misperception
Вопрос 60

All the following are dimensions of Intellectual ability EXCEPT:

  1. Inductive reasoning
  2. Deductive reasoning
  3. Dynamic strength
  4. Number aptitude
Вопрос 61

What sort of actions is most likely to be attributed to external causes?

  1. Actions that have high distinctiveness, high consensus and high consistency
  2. Actions that have high distinctiveness, high consensus and low consistency
  3. Actions that have high distinctiveness, low consensus and low consistency
  4. Actions that have low distinctiveness, low consistency and high consensus
Вопрос 62

A threatened strike action by a labour union to force the management to accept their demands is an example of which of the following power?

  1. Referent power
  2. Reward power
  3. legitimate power
  4. Coercive power
Вопрос 63

Which of the following departmentalization can be considered necessary in an organization where the company’s products fall into several categories with very different production methods for each category?

  1. Customer
  2. Process
  3. Production
  4. Matrix
Вопрос 64

Mr.Dirash has a job which pays an excellent salary. He has a good relationship with his peers and his supervisors. He also likes the fact that the company policy fits well with what he personally believes, and that he has received considerable recognition for his achievements at the company. Which of these factors is 'MOST likely' responsible for the fact that Dirash loves his job?

  1. High compensation
  2. Good nature of supervisor relationships
  3. Good nature of peer relationships
  4. Recognition for his achievements
Вопрос 65

Job appraisal is the part of…

  1. Psychology
  2. Sociology
  3. Political science
  4. Anthropology
Вопрос 66

Over the past two decades, business schools have added required courses on people skills to many of their curricula. Why have they done this?

  1. Managers no longer need technical skills in subjects such as economics and accounting to succeed
  2. There is an increased emphasis in controlling employee behavior in the workplace
  3. Managers need to understand human behavior if they are to be effective
  4. These skills enable managers to effectively lead human resources departments
Вопрос 67

Which of the following is most likely to be a belief held by a successful manager?

  1. Technical knowledge is all that is needed for success
  2. It is not essential to have sound interpersonal skills
  3. Technical skills are necessary, but insufficient alone for success
  4. Effectiveness is not impacted by human behavior
Вопрос 68

What term is used for the extent to which an individual displays different behaviours in different situations?

  1. continuity
  2. flexibility
  3. integrity
  4. distinctiveness
Вопрос 69

What does consensus refer to in attribution theory?

  1. There is general agreement about a perception
  2. Different people respond the same way in the same situation
  3. There is general agreement about how people desire to respond to the same situation
  4. Different people perceive a situation similarly
Вопрос 70

If everyone who is faced with a similar situation responds in the same way, attribution theory states that the behaviour shows.

  1. consensus
  2. reliability
  3. similarity
  4. consistency
Вопрос 71

Which of the following is not one of the four primary management functions?

  1. Controlling
  2. Staffing
  3. Planning
  4. organizing
Вопрос 72

Determining how tasks are to be grouped is part of which management function?

  1. Planning
  2. Controlling
  3. Leading
  4. organizing
Вопрос 73

Mintzberg concluded that managers perform 10 different, highly interrelated roles. Which of the following is one of the broad categories into which these roles could be grouped?

  1. Intrapersonal
  2. Decisional
  3. Institutional
  4. affective
Вопрос 74

As a manager, one of James’s duties is to present awards to outstanding employees within his department. Which Mintzberg managerial role is James acting in when he does this?

  1. leadership role
  2. monitor role
  3. liaison role
  4. figurehead role
Вопрос 75

According to Mintzberg, one of management’s interpersonal roles is.

  1. spokesperson
  2. Negotiator
  3. leader
  4. monitor
Вопрос 76

Robert Katz identified three essential skills that managers need to have in order to reach their goals. What are these skills?

  1. technical, decisional and interpersonal
  2. technical, human, and conceptual
  3. interpersonal, informational and decisional
  4. conceptual, communication and networking
Вопрос 77

A manager is valued by her colleagues for her ability to perform effective break-even analysis on upcoming ventures. In this case, her colleagues value her for competencies that fall within which of Katz’s essential management skills categories?

  1. Technical
  2. Human
  3. Communication
  4. conceptual
Вопрос 78

According to Katz, technical skills encompass the ability to.

  1. analyze and diagnose complex situations
  2. exchange information and control complex situations
  3. apply specialized knowledge or expertise
  4. initiate and oversee complex projects
Вопрос 79

Which one of the following would not be considered a human skill in Katz’s structure?

  1. Decision making
  2. resolving conflicts
  3. Communicating
  4. working as part of a team
Вопрос 80

According to Katz, when managers have the mental ability to analyze and diagnose complex situations, they possess skills.

  1. Technical
  2. problem-solving
  3. Leadership
  4. conceptual
Вопрос 81

According to Fred Luthans and his associates, which of the following is considered a part of traditional management?

  1. Disciplining
  2. exchanging routine information
  3. decision making
  4. acquiring resources
Вопрос 82

Which of Luthans’ managerial activities involves socializing, politicking, and interacting with outsiders?

  1. traditional management
  2. human resource management
  3. communicating
  4. networking
Вопрос 83

While the Functions, Roles, Skills, and Activities approaches to management all differ, they all recognize that effective and successful managers must develop which of the following?

  1. People skills
  2. Efficiency
  3. technical skills
  4. entrepreneurialism
Вопрос 84

An OB study would be least likely to be used to focus on which of the following problems?

  1. an increase in absenteeism at a certain company
  2. a fall in productivity in one shift of a manufacturing plant
  3. a decrease in sales due to growing foreign competition
  4. an increase in theft by employees at a retail store
Вопрос 85

If a person responds the same way over time, attribution theory states that the behaviour shows.

  1. Distinctiveness
  2. Consistency
  3. Consensus
  4. continuity
Вопрос 86

Mr.Balu is late for work each day by about ten minutes. How would attribution theory describe this behaviour?

  1. It shows consensus
  2. It shows reliability
  3. It shows similarity
  4. It shows consistency
Вопрос 87

Which of the following is a reason that the study of organizational behaviour is useful?

  1. Human behavior does not vary a great deal between individuals and situations
  2. Human behavior is not random
  3. Human behavior is not consistent
  4. Human behavior is rarely predictable
Вопрос 88

Psychology’s major contributions to the field of organizational behavior have been primarily at what level of analysis?

  1. the level of the group
  2. the level of the organization
  3. the level of the individual
  4. the level of the culture
Вопрос 89

Which behavioural science discipline is most focused on understanding individual behaviour?

  1. Sociology
  2. Psychology
  3. social psychology
  4. anthropology
Вопрос 90

The science that seeks to measure, explain, and sometimes change the behaviour of humans and other animals is known as.

  1. Psychiatry
  2. Sociology
  3. Psychology
  4. organizational behavior
Вопрос 91

blends concepts from psychology and sociolog

  1. Corporate strategy
  2. Political science
  3. Anthropology
  4. Social psychology
Вопрос 92

The science that focuses on the influence people have on one another is.

  1. Psychology
  2. political science
  3. Anthropology
  4. social psychology
Вопрос 93

Which of the following fields has most helped us understand differences in fundamental values, attitudes, and behaviour among people in different countries?

  1. Anthropology
  2. political science
  3. Psychology
  4. operations research
Вопрос 94

The subject of organizational culture has been most influenced by which behavioral science discipline?

  1. Anthropology
  2. social psychology
  3. Psychology
  4. political science
Вопрос 95

According to management guru Tom Peters, almost all quality improvement comes from of design, manufacturing, layout, processes, and procedures.

  1. Modification
  2. Integration
  3. Stratification
  4. simplification
Вопрос 96

Today’s managers understand that the success of any effort at improving quality and productivity must include.

  1. process reengineering
  2. customer service improvements
  3. quality management programs
  4. employees
Вопрос 97

Most valuable asset in an organization is

  1. Land and building
  2. Human being
  3. Cash and bank balances
  4. technology
Вопрос 98

What term is used to describe voluntary and involuntary permanent withdrawal from an organization?

  1. Absenteeism
  2. Downsizing
  3. Turnover
  4. truancy
Вопрос 99

…is discretionary behaviour that is not part of an employee’s formal job requirement, but that promotes the effective functioning of the organization.

  1. Productivity
  2. Organizational citizenship
  3. Motivation
  4. Organizational behavior
Вопрос 100

Individual-level independent variables include all of the following except.

  1. Leadership
  2. Perception
  3. Learning
  4. motivation
Вопрос 101

Which of the following statements is true about the term “ability”, as it is used in the field of organizational behaviour?

  1. It refers to an individual’s willingness to perform various tasks
  2. It is a current assessment of what an individual can do
  3. It refers exclusively to intellectual skills
  4. It refers exclusively to physical skills